Andres Felipe Quinones Parra
Clearwater,FL
Summary
Organized professional with extensive hospitality experience and proven history of cultivating top-level service. Empowering leader brings excellent communication skills and commitment to employee wellness. Manages high-performing teams with collaborative support and emotional intelligence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fiber Optic Splicer
Technology PQS
West Palm Beach, FL
07.2023 - Current
- Managed multiple projects simultaneously while ensuring quality standards are met.
- Resolved customer complaints quickly and efficiently while maintaining excellent customer service skills.
- Tested new equipment to verify compatibility with existing systems.
- Developed strategies for improving overall efficiency of fiber optics operations.
- Pulled lines to proper tension for safety and durability of installation work.
- Participated in regular team meetings to discuss project progress and provide feedback on areas needing improvement.
- Updated inventory logs and documentation related to installed cable runs.
Restaurant Waiter
La Mordida
Clearwa, FL
01.2024 - 03.2025
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Encouraged positive attitude among waiters towards customers by recognizing outstanding performances.
- Analyzed financial reports such as sales data and labor costs for management review.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Greeted guests with friendliness and professionalism.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Food Runner
Citron Bistro
Vero Beach, FL
10.2023 - 01.2024
- Maintained knowledge of menu items and daily specials to answer customer inquiries.
- Ensured that all orders were correct before leaving the kitchen area.
- Delivered food to guests in a timely manner while following safety protocols.
- Provided exceptional customer service, responding promptly to requests and concerns.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Monitored food quality before serving, ensuring all dishes met establishment standards.
- Made friendly conversation with customers to provide enjoyable bar experience.
Server Manager
Ceviche 28
Vero Beach, FL
02.2023 - 01.2024
- Motivated staff through acknowledgment of hard work and achievements.
- Managed server-related projects, ensuring they are completed on time and within budget.
- Provided technical support and guidance for server-related issues to IT staff and end-users.
- Conducted capacity planning to anticipate growth and maintain performance levels.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Driver
Papa John's Pizza
Vero Beach, FL
02.2023 - 07.2023
- Saved fuel by leveraging GPS to identify faster routes.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Collected payments for goods delivered or unloaded.
- Delivered packages to customers in a timely and efficient manner.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Managed time efficiently when making multiple stops along designated routes.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Enhanced customer satisfaction by providing courteous and professional service.
Education
GED -
Vero Beach High School
Vero Beach, FL05-2022
Bachelor of Science - Psychology
International University of Valencia
SpainSkills
- Capacity planning
- Active Directory
- IP address management
- SSL certificate management
- Server scheduling
- Server configuration
- Operating system management
- Storage management
- Guest experience optimization
- Team Training
- Server monitoring
Languages
Spanish
Native/ Bilingual
English
Full Professional
Affiliations
- Reader
- Soccer player
- The next Marathon Runner
Certification
- Food service Mangement in Florida.
New Beginning
- Im going to start a new life in a new city, improving my skills and new knowledge.
Timeline
Restaurant Waiter
La Mordida
01.2024 - 03.2025
Food Runner
Citron Bistro
10.2023 - 01.2024
Fiber Optic Splicer
Technology PQS
07.2023 - Current
Server Manager
Ceviche 28
02.2023 - 01.2024
Driver
Papa John's Pizza
02.2023 - 07.2023
GED -
Vero Beach High School
Bachelor of Science - Psychology
International University of Valencia
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