Referral Coordinator
Advanced Urology Institute
- Increased patient satisfaction by 30% through exceptional customer service to all patients, referring physicians, and healthcare providers, resulting in improved patient retention and positive word-of-mouth referrals
- Managed patient referrals and ensured timely follow-up with specialists
- Coordinated care plans and scheduled appointments for patients
- Utilized electronic medical records to track and update patient information
- Collaborated with healthcare providers to coordinate services for patients.
