Andres Sierra
Los Angeles,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Sales Person
Martin Toys
08.2020 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Improved customer service and telecommunication skills to build lasting relationships.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Located merchandise across various stores to address customer needs.
- Trained and mentored new sales representatives.
- Used customer insights to develop innovative sales strategies to increase sales.
Education
High School Diploma -
Thomas Jefferson High School
1319 E 41st St, Los Angeles, CA 9001106.2023
Skills
- Safe Equipment Handling
- Place Settings
- Product Description
- Active Learning
- Sales Process
- Restock Shelves
- Customer Experience Improvement
- Sales Recommendations
- Customer Understanding
- Complaint Handling
- Sales Management
- Bilingual: English and Spanish
Painting, Jogging, Gardening, Trying New Food, Going Out, Family Time
When it comes to painting, I enjoy using a variety of different colors on the same piece. Jogging makes me feel like I'm in shape and makes me feel good about myself after each run. One of my favorite things to plant is an Aloe Vera plant since it can be used in so many different ways, each including their own benefits. When I go out, making memories is the main thing I look forward to with my friends and family. Spending time with my family means a lot to me due to being the youngest. Anything we do together is so much fun and I never miss out on the places we go. Within those areas, new food comes along. You never know if you would like that weird looking plate or desert, so it doesn't hurt to try something new. I'm so grateful to have my family's support with anything I do.
Timeline
Sales Person
Martin Toys
08.2020 - Current
High School Diploma -
Thomas Jefferson High School