Andres' Torrano
Livingston,TX
Summary
Driven professional with a proven track record at Home Depot, adept in merchandising strategies and teamwork. Excelled in creating compelling displays and fostering a culture of continuous improvement, contributing significantly to store success. Skilled in problem-solving and interpersonal communication, consistently enhancing customer satisfaction and operational efficiency.
Overview
27
27
years of professional experience
Work History
MET
Home Depot
04.2018 - Current
- Assisted in the execution of store merchandising plans, creating visually appealing displays that attracted customers.
- Maintained up-to-date knowledge of relevant safety procedures and regulations for compliant operations at all times.
- Stayed updated on industry trends, competitor strategies, and new products to maintain expert knowledge in the field.
- Demonstrated flexibility by willingly taking on additional responsibilities as needed for the overall success of the store.
- Contributed to positive teamwork dynamics by actively participating in team meetings and supporting colleagues when needed.
- Provided constructive feedback during performance evaluations, fostering a culture of growth and improvement among team members.
- Participated in various training programs offered by the company for continuous professional development.
- Used props and lighting to enhance appearance and visibility of displays.
- Investigated current trends and innovative techniques to create unique displays.
- Developed visual merchandising plans and strategies to promote store offerings.
- Proposed new ideas and concepts to enhance merchandise displays.
- Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.
- Trained new team members to ensure consistent work quality and adherence to company standards.
- Used problem-solving skills to address unforeseen obstacles quickly while maintaining focus on assigned tasks.
- Improved store efficiency by effectively organizing inventory and maintaining accurate records.
- Managed multiple priorities simultaneously while maintaining excellent attention to detail and accuracy.
Postmaster
USPS, United States Postal Service
03.2005 - 04.2018
- Assisted customers in determining proper postal service to align with individual needs.
- Managed all aspects of post office staffing, including hiring, training, scheduling, and performance management to ensure a high-performing team.
- Monitored inventory levels to ensure adequate supplies were available for daily operations while minimizing waste from overstocking items.
- Hired, trained, and evaluated performance of [Number] employees.
- Improved mail delivery efficiency by implementing innovative sorting and distribution processes.
Carrier/Sales and Service Clerk
USPS
07.1997 - 03.2005
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Provided exceptional customer service through effective communication with clients at every stage of the process.
Education
No Degree - Flight Instruction
Spartan Flight School
Tulsa, OKNo Degree - Flight Instruction
Rice Aviation
Houston, TXNo Degree - Business
Houston Community College
Houston, TXSkills
- Merchandising Strategies
- Store maintenance
- Performance Analysis
- Sales Support
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Multitasking
- Problem-solving abilities
- Critical Thinking
- Hand and Power Tool Operation
- Self Motivation
- Interpersonal Skills
- Analytical Thinking
- Laptop and Mobile Device Use
- Goal Setting
- Professionalism
- Originality and Creativity
- Time management abilities
- Continuous Improvement
- Adaptability
- Problem-solving aptitude
Languages
Italian
Native or Bilingual
Spanish
Native or Bilingual
Timeline
MET
Home Depot
04.2018 - Current
Postmaster
USPS, United States Postal Service
03.2005 - 04.2018
Carrier/Sales and Service Clerk
USPS
07.1997 - 03.2005
No Degree - Flight Instruction
Spartan Flight School
No Degree - Flight Instruction
Rice Aviation
No Degree - Business
Houston Community College