Andres Valencia
Kissimmee
Summary
Experienced professional specializing in technical training and customer relationship management, with a proven track record in optimizing operational efficiency. Skilled in leading teams to ensure compliance with safety protocols and enhance service quality. Committed to driving client satisfaction through strategic initiatives and effective communication.
Overview
12
12
years of professional experience
Work History
Field Technician
Lockheed Martin
Orlando
11.2024 - Current
- Collaborated with team members to successfully complete installation projects and system upgrades.
- Applied company safety policies consistently when performing daily tasks.
- Developed effective strategies to resolve complex technical issues encountered in the field.
- Trained staff on proper use of equipment and processes to enhance operational safety and efficiency.
Kitchen Lead
Chipotle Grill
Kissimmee
08.2024 - 11.2024
- Led kitchen staff to optimize food preparation and service quality.
- Trained new employees on safety procedures and food handling techniques.
- Managed inventory levels to maintain stock of ingredients and supplies.
- Communicated effectively with team members to streamline workflow and tasks.
Assembly Line Worker/Machine Operator
Searchpros Staffing
Orlando
01.2023 - 06.2024
- Operated assembly line machinery to ensure efficient product flow.
- Inspected products for quality and compliance with standards.
- Followed safety protocols to ensure a safe working environment.
- Managed inventory of materials for continuous production support.
Granite Fabricaator/Installer Service Specialist
ColStone Surfaces Designs
Orlando
03.2020 - 11.2023
- Installed custom surfaces in residential and commercial spaces.
- Conducted site assessments to determine installation requirements and challenges.
- Utilized tools and equipment for precise surface fitting and finishing.
- Inspected finished installations for accuracy and completeness prior to client sign off.
Loss Prevention Lead
Marriott's Lakeshore Reserve
Orlando
04.2014 - 09.2022
- Collaborated with management to enhance security measures.
- Executed inventory audits to uncover discrepancies and enhance accuracy.
- Addressed emergency situations, including fire alarms and medical incidents involving customers or employees.
- Implemented procedures for conducting thorough background checks on prospective employees prior to hiring.
Education
High School Diploma -
Liberty High
Kissimmee, FL05-2012
Skills
- Field equipment training
- System installation
- Equipment maintenance
- Network troubleshooting
- Field service quality
- Customer relationship management
Languages
English
Full Professional
Spanish
Native/ Bilingual
Portuguese
Limited
Timeline
Field Technician
Lockheed Martin
11.2024 - Current
Kitchen Lead
Chipotle Grill
08.2024 - 11.2024
Assembly Line Worker/Machine Operator
Searchpros Staffing
01.2023 - 06.2024
Granite Fabricaator/Installer Service Specialist
ColStone Surfaces Designs
03.2020 - 11.2023
Loss Prevention Lead
Marriott's Lakeshore Reserve
04.2014 - 09.2022
High School Diploma -
Liberty High