Andres (Andy) Saenz
1002 Herman Place Longmont,CO
Summary
Accomplished branch manager known for fostering team growth and driving operational success. Seeking a Relationship Banker III position.
Overview
15
15
years of professional experience
Work History
Branch Manager
PNC Bank/First Bank
Longmont, CO
04.2026 - Current
- Led branch operations to achieve service excellence and operational efficiency.
- Implemented strategic initiatives to enhance customer engagement and satisfaction.
- Cultivated relationships with clients to promote loyalty and expand business opportunities.
- Oversaw compliance with regulatory requirements, ensuring adherence to risk management protocols.
- Mentored team members, fostering professional growth and improving overall performance.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Assistant Branch Manager
First Bank
Longmont, CO
02.2018 - Current
- Supervised daily branch operations, ensuring compliance with banking regulations and policies.
- Implemented strategies to enhance customer service and satisfaction levels.
- Trained and mentored staff on financial products, services, and operational procedures.
- Analyzed branch performance metrics to identify areas for improvement and growth opportunities.
Operations Supervisor
Firstbank
01.2016 - Current
- Supervised daily operations to ensure workflow efficiency and adherence to company policies.
- Trained and mentored team members, fostering a culture of continuous improvement and professional development.
- Implemented process enhancements that streamlined operations, reducing downtime across departments.
- Coordinated cross-functional teams to align operational strategies with organizational goals and objectives.
New Accounts Lead
First Bank
Longmont, CO
01.2012 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Bank Teller
First Bank
Longmont, CO
06.2011 - Current
- Processed customer transactions accurately and efficiently, ensuring high levels of satisfaction.
- Assisted customers with account inquiries and provided tailored solutions to meet financial needs.
- Maintained up-to-date knowledge of banking products and services to enhance customer engagement.
- Trained new tellers on operational procedures, promoting consistency and accuracy in service delivery.
Education
High School Diploma -
Skyline High School
Longmont, COSkills
- Branch operations management
- Attention to detail
- Coaching and mentoring
- Team supervision
- Relationship building and management
- Client relationship management
- Customer service and Customer relationships
- Excellent time management skills and work ethic
Timeline
Branch Manager
PNC Bank/First Bank
04.2026 - Current
Assistant Branch Manager
First Bank
02.2018 - Current
Operations Supervisor
Firstbank
01.2016 - Current
New Accounts Lead
First Bank
01.2012 - Current
Bank Teller
First Bank
06.2011 - Current
High School Diploma -
Skyline High School