
Dynamic and results-driven professional with experience at Goodwill Industries, excelling in customer engagement and product training. Proven ability to enhance customer service and optimize workflows, while effectively collaborating with teams. Fluent in Portuguese, I bring strong problem-solving skills and a commitment to excellence in every interaction.
• Ensured great customer service by efficiently and accurately ringing every transaction and by
cordially answering calls and operating the paging system. Assists with price checks at the register
and assisting and serving customers
• Maintains the fitting rooms and ensures items are taken back to the proper location. Assists
customers in locating and selecting items.
• Properly displays items according to merchandising guidelines and assists with applicable
merchandising throughout the store such as endcaps, seasonal sets, remerchandising.
• Completes tasks on the opening and closing checklists. Provides back up store maintenance and
production when needed.
• Serves as a positive role model and assists with peer training of new or developing team members.