Summary
Overview
Work History
Education
Skills
Certification
Timeline
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ANDREW ANNOR

Boston,MA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Security Support Analyst

Cloudfift
01.2024 - 07.2024
  • Identified potential threats and vulnerabilities through regular system audits, reducing the likelihood of breaches to about 20%
  • Collaborated with IT teams to incorporate best practices in securing network infrastructure and applications
  • Created user accounts and managed access control
  • Implemented continuous monitoring processes for timely detection of potential cyber threats or incidents, reducing threats to about 30%
  • As a security Analyst, I created and implemented a phishing email simulation to assess employees' awareness and response to phishing attacks
  • The simulation involved designing realistic phishing emails tailored to mimic common security threats and sending them to the organization’s employees while tracking actions such as email opens, clicks on malicious links, and submission of credentials.

Information Security Analyst

Cytechie Inc
03.2023 - 01.2024
  • Alert Management & Incident Response: Documented all stages of the incident response process, including detection, analysis, containment, eradication, recovery, and post-incident activity
  • This thorough documentation facilitated a detailed understanding of incidents and provided valuable insights for future security improvements
  • Developed processes, procedures, workflows, and best practices surrounding alert management
  • These enhancements improved response efficiency and overall incident management effectiveness, contributing to a more streamlined security posture
  • Conducted identity triage and suspicious activity investigations, responding to an average of 20 incidents daily.
  • Collaborated closely with cross-functional teams to mitigate risks and prevent future incidents
  • This cooperation ensured a holistic, organization-wide approach to security, focusing on proactive measures and continuous improvement.

Operational Risk Analyst

Standard Chartered Bank
03.2020 - 01.2023
  • Coordinated client compliance and due diligence requests to facilitate quality assurance and internal audits
  • Created a risk assessment matrix and templates to enhance risk visibility and support decision-making, leading to a significant risk reduction of over 30% within one quarter.
  • Patch and Vulnerability Management: Oversaw and executed patch management activities for multiple clients
  • Coordinated patch management activities with key stakeholders to ensure timely updates that minimize impact on business operations
  • Stayed abreast of emerging threats and ensure clients' systems are resilient against attacks
  • Utilized system reporting functionality to demonstrate the effectiveness of patch and vulnerability management effort.

Education

Bachelor of Arts - Information Management

University of Ghana,legon
Accra , Ghana
01.2014

Skills

  • Application support
  • Support ticketing systems
  • Incident Management
  • ITIL Processes
  • Technical assistance
  • User Account Management

User Account Management

System standards documentation

Certification

  • CompTIA Certification
  • Amazon Web Services (AWS) Certified Cloud Practitioner

Timeline

Security Support Analyst

Cloudfift
01.2024 - 07.2024

Information Security Analyst

Cytechie Inc
03.2023 - 01.2024

Operational Risk Analyst

Standard Chartered Bank
03.2020 - 01.2023

Bachelor of Arts - Information Management

University of Ghana,legon

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ANDREW ANNOR