Andrew Arroyo

• Trained other employees in customer service, food safety, and monthly training requirements.
• Cross-trained existing employees to maximize team agility and performance.
• Delivered feedback to upper management regarding employee performance and training needs.
• Trained new employees in specific job requirements.
• Provided one-on-one coaching sessions for employees struggling in certain areas of their role, resulting in increased confidence and job satisfaction.
• Provided coaching and mentoring to employees.

I was a opening and closing manager.

Have experience counting large amount of cash and verifying and missing cash.

Know how to run customer service desk and maintain a friendly and helpful attitude with upset customers.

Can run lottery machines, coinstar, and western union.

Am good in working in a fast paced work environment.

Know how to open a store and verify the money and start all systems to get ready for the day. Know how to close a store lock up for the might and property get the store properly ready for

the next day.

• Managed stocking and ordering of tobacco products, beverages, and candy for all registers and tobacco wall.
• Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
• Unloaded a product stock and moved to designated isles and displays.
• Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
• Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
• Transitioned from cashier role to night stocker after one year.

Performed duties with minimal supervision

Ensured cleanliness and maintenance of the entire second floor, including bathrooms and terminals.

Managed inventory and replenished backstock for cleaning supplies.

Maximized productivity through effective time management and task prioritization during nightly shift hours.

• Collaborated with fellow janitorial staff members to ensure comprehensive coverage of all required cleaning tasks each night.