Andrew Aubee
Marlborough,MA
Summary
Conscientious Manager trained in First Aid, CPR and recreation oversight. Accomplished in keeping programs fun, engaging and safe for participants. Diligent about enforcing rules and skilled in motivating staff. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waterfront Director/Beach Manager
The Beach Club
07.2020 - 09.2023
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Partnered across departments to run smooth, professional events and activities.
- Skilled at working independently and collaboratively in a team environment.
Swim Instructor/Youth Basketball Coach/Counselor
Camp Wingate Kirkland
06.2018 - 08.2019
- Taught daily swim instruction to students varying in ages and skill levels.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Adapted teaching techniques to different learning styles.
- Motivated participants through one-on-one instruction and positive feedback.
- Encouraged participants to stay motivated and reach fitness goals.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
Customer Service Representative
Sweet Waves
05.2017 - 08.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Education
Business Management
Westfield State University
Westfield, MABusiness Administration And Management
The University of Alabama
Tuscaloosa, ALHigh School Diploma -
Portsmouth Abbey School
Portsmouth, RI05.2018
Skills
- Conflict Resolution
- Attention to Detail
- Coaching and Mentoring
- Resource Allocation
- Team Leadership
- Risk Management
- Problem-Solving
- Calm Under Pressure
- Task Prioritization
Certification
Certified Lifeguard with CPR, AED and first aid training.
Timeline
Waterfront Director/Beach Manager
The Beach Club
07.2020 - 09.2023
Swim Instructor/Youth Basketball Coach/Counselor
Camp Wingate Kirkland
06.2018 - 08.2019
Customer Service Representative
Sweet Waves
05.2017 - 08.2017
Business Management
Westfield State University
Business Administration And Management
The University of Alabama
High School Diploma -
Portsmouth Abbey School