Andrew Ayala
LA,CA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2026
2026
years of professional experience
Work History
Lead Security Officer
Warner Music Group - Securitas Security
2024 - Current
- Utilized advanced surveillance systems to monitor premises, ensuring rapid detection of suspicious activities.
- Managed access control systems, ensuring only authorized personnel were granted entry to restricted areas.
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
SECURITY CONTRACTOR
AMERICAN ELITE
09.2021 - 2023
- Investigated suspicious activity or possessions to safeguard assets and protect employees and guests.
- Patrolled premises regularly to maintain order and establish security presence.
- Escorted and observed guests and employees, maximizing safety and protection.
- Prepared detailed reports of security incidents and investigations.
- Confronted and restrained hostile and abusive persons in manner necessary to reduce risk of personal injury to staff and visitors.
MERCHANDISER
REYES COCA-COLA
06.2019 - 08.2021
- Executed planogram, pricing, and signage updates, fostering exceptional customer experiences.
- Implemented store layout changes, including the addition of new fixtures.
- Drove customer service through integrity of merchandising and accuracy of store pricing and signage.
- Engaged and inspired shoppers to buy more items with organized merchandising strategies.
- Used hand trucks and pallet jacks for maneuvering products throughout store.
TEAM MEMBER
TARGET
02.2018 - 04.2019
- Communicated effectively with customers, supervisors, and team members.
- Attended workshops and special events to grow personal networks and attract potential customers.
- Greeted customers and answered questions regarding products and promotions.
- Provided excellent customer service through solving problems and answering questions.
- Stocked shelves according to planograms and faced merchandise for visibility.
CLERK
UNITED OIL
07.2017 - 02.2018
- Provided exceptional customer service by greeting customers, answering their questions, and offering assistance.
- Operated cash register and card machines to process customer transactions.
- Provided product information and resolved concerns to assist customers.
Security Officer/ Event Security
Warner Music Group-JRM Security
2023 - 2024
- Conducted regular patrols to ensure safety and security of premises.
- Responded promptly to incidents, maintaining calm and order during emergencies.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Education
HIGH SCHOOL DIPLOMA - undefined
FAIRFAX, LA06.2016
Skills
- Conflict De-Escalation
- Customer Service
- Teamwork and Collaboration
- First aid certified
- Leadership skills
- CCTV monitoring
Languages
Spanish
Conversational
Timeline
SECURITY CONTRACTOR
AMERICAN ELITE
09.2021 - 2023
MERCHANDISER
REYES COCA-COLA
06.2019 - 08.2021
TEAM MEMBER
TARGET
02.2018 - 04.2019
CLERK
UNITED OIL
07.2017 - 02.2018
HIGH SCHOOL DIPLOMA - undefined
Lead Security Officer
Warner Music Group - Securitas Security
2024 - Current
Security Officer/ Event Security
Warner Music Group-JRM Security
2023 - 2024