Dedicated professional with strong skills in customer service, safety awareness, and incident response. Proven ability to manage events effectively and ensure a secure environment.
Overview
6
6
years of professional experience
Work History
CSO
Rutgers Police Department
New Brunswick
09.2023 - Current
Rutgers University Public Safety – New Brunswick, NJ
Assist Rutgers Police and Public Safety with maintaining safety and security across university campuses and at large-scale events.
Conduct bag checks, access control, and crowd management at athletic events and campus gatherings.
Provide customer service and directions to students, staff, and visitors while maintaining a visible safety presence.
Patrol assigned areas and report suspicious activity, safety hazards, or policy violations to supervisors.
Operate radios and coordinate with supervisors and fellow CSOs during incidents and event operations.
Assist with event setup, security equipment distribution, and post-event breakdown.
Complete incident reports and documentation to support public safety operations.
Customer Service Cashier
Walmart
East Brunswick
08.2020 - 07.2023
Walmart – Customer Service Associate / Cashier Began employment as a Cashier, providing fast and accurate checkout service while assisting customers with purchases and answering questions.
Demonstrated strong customer service, reliability, and problem-solving skills, which led to a promotion to Customer Service Associate.
Handled customer returns, exchanges, and refunds while resolving complaints in a professional and calm manner.
Assisted with money services, including processing transactions and maintaining accurate cash drawer balances.
Supported store operations by helping customers locate products, answering questions, and ensuring a positive shopping experience.
Maintained a high level of professionalism while working in a fast-paced retail environment.
Assisted customers with transactions at the register efficiently.
Handled cash, credit, and electronic payments accurately.
Managed inventory levels and restocked merchandise as needed.