Andrew Baggett
Acworth,GA
Summary
Proactive and hardworking Client-focused BHT Manager that offers a personal background in Substance Abuse Recovery. Graduating with a Science and Business Administration degree in December of this year. Supported numerous patients and clients in health-care and treatment facilities and played key role in achievement of positive patient outcomes. Forward-thinking team leader who is skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance.
Overview
7
7
years of professional experience
Work History
Lead Behavioral Health Technician
Alana Recovery Center/Promises Behavioral Health
2022.11 - Current
- Managed and delegated daily responsibilities to BHTs.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained all new BHTs to maximize team agility and performance.
- Performed client intake procedures according to internal standards for new admissions.
- Facilitated Psychoeducational Groups sessions to help clients develop coping strategies and social skills and completed documentation on EMR.
- Offered Peer Support sessions and Recovery Coaching to clients on substance use and life choices and completed documentation on EMR.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Program Director/House Manager
Benaiah Ministries Sober Living
2021.07 - 2022.11
- Developed/enforced all program rules and policies, created a daily meeting schedule, and implements a phaze system for clients going through the program.
- Managed all intake and discharge paperwork and procedures for residents.
- Conducted business development presentations at local organizations to advocate for social and community service programs to increase awareness and funding.
- Managed day-to-day operations of home to comply with regulations and agency standards.
- Developed and maintained positive relationships with local employers to assist sober living clients with securing jobs.
- Developed and maintained positive relationships with local residential substance abuse treatment facilities.
- Conducted business development presentations/Q&As at local residential substance abuse treatment facilities on behalf of Benaiah Ministries to build networks and develop leads to keep sober livings at maximum capacity.
- Handled all property interior maintenance and lawn care/landscape services.
Office Technician Manager
Fairburn Road Chiropractic Clinic
2016.09 - 2020.12
- Created schedules and delegated daily responsibilities to Office Technicians.
- Executed interventions of physical therapy modalities as directed by Chiropractors.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Evaluated and maintained accurate patient charts and medical records for accuracy and completeness.
- Utilized medical software to document and track patient progress.
- Increased patient satisfaction by recognizing and acting to meet various needs.
- Scheduled appointments and prepared patients to meet with Chiropractors.
- Inventoried supplies and ordered more for office and patient rooms.
- Cleaned and sterilized instruments, equipment and surfaces.
Education
Science And Business Administration Degree
Georgia Highlands College
Rome, GA12.2023
Skills
- Organizational Management
- Production
- Workflow Optimization
- Performance Monitoring
- Business Development
- Process Improvement
- Inventory Management
- Behavior Management
- Employee Training
- Care Coordination
- Intake/Group Therapy/Peer Support Documentation
Timeline
Lead Behavioral Health Technician
Alana Recovery Center/Promises Behavioral Health
2022.11 - Current
Program Director/House Manager
Benaiah Ministries Sober Living
2021.07 - 2022.11
Office Technician Manager
Fairburn Road Chiropractic Clinic
2016.09 - 2020.12
Science And Business Administration Degree
Georgia Highlands College
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