Experienced nurse leader with a proven track record of managing teams and achieving positive patient outcomes. Highly skilled in providing effective and compassionate patient care, communicating with patients, families, and clinicians to ensure understanding of diagnosis, triage, evidenced based procedures and treatments for continuity of care. Proven ability in monitoring operations for adherence to policies, procedures, regulations and best practice.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Nursing Supervisor
VCU Health Tappahannock Hospital
Tappahannock
05.2017 - Current
Conducted hourly patient and hospital rounds to assess and evaluate the quality of patient care and needs in all areas of the facility; implements appropriate follow-up action.
Served as an administrative resource for clinical staff, physicians, patients, and families in accordance with organizational policy and procedure and evidenced based practice.
Utilized a problem-solving approach when dealing with conflict resolution between nursing staff members, medical staff, visitors or other hospital employees.
Demonstrated flexibility to assist/work in all shifts in the supervisor position.
Nursing Supervisor/Patient Placement Coordinator
Bon Secours Memorial Regional Medical Center
Mechanicsville
04.2002 - Current
Serve as a link between hospital management and clinical care, overseeing patient care operations, assigning and monitoring staff nurses as well as identifying and implementing quality improvements.
Assess patient care requirements on each unit via rounds; serve as a resource to staff for resolving clinical problems and implementing appropriate follow up actions.
Act as a resource in identifying and/or solving administrative and operational issues based on MRMC nursing philosophy, organizational policies and procedures.
Develop and implement staffing plan for the shift based on patient acuity, patient census and available staff.
Responds to Rapid Response, Code Blue and Behavioral Emergency Response Team ensuring patient and staff safety.
Responsible for patient flow of internal and external patient placement and transfers while adhering to all applicable laws and regulations while considering patient comfort needs, staffing and acuity.
Participates in capacity management and necessary triage and evaluation of patients to prioritize bed assignments.
Responsible for calling in overnight on-call teams (OR, ENDO, ECHO, EEG and Cath Lab teams) to ensure quality patient care.
Work collaboratively with the interdisciplinary team to resolves complaints/problems in a fair, consistent manner, communicating incident and resolution to appropriate management and/or notifying the Administrator on-call.
Provides support to families in conjunction with Pastoral Care and Patient Advocates.
Preceptor for student nurses and new hire nursing supervisors.
Nursing Supervisor
Riverside Tappahannock Hospital
Tappahannock
06.2006 - 05.2011
Served as an administrative resource for staff, physicians, patients and families in accordance with organizational policy and procedure.
Responds immediately to all codes to assist, assess needs and take appropriate actions according to policy.
Acts as a resource person if the team/care center is unable to solve a staffing dilemma.
Coordinated patient transfer from one area to another to expedite patient movement when needed. Coordinates EMTALA transfers and ensures adherence to policy.
Responsible for calling in the OR team and cancellation of operating room cases after being notified by the surgeon. Provides appropriate documentation to OR.
Responsible for assisting in pharmaceutical duties after hours.
Disease Management Consultant
Health Management Cooperation
Richmond
03.2001 - 04.2002
Coordinated the care of CAD and CHF patients.
Facilitated the education process for patients to better understand their disease process.
Assisted with the plan of care for asthma and COPD patients.
Assisted with educating patients on preventive measures in order to prevent readmissions.
Registered Nurse, General Surgery Charge Nurse & RN Float Pool
Bon Secours Memorial Regional Medical Center
Mechanicsville
04.1998 - 04.2001
Provide primary nursing care to surgical, medical, and cardiac patients.
Proficient in providing and managing care of the immediate post-operative surgical patient.
Titrate vasoactive medications; work with ventilators, cardiac monitors, arterial lines, and chest tubes.
Acquired experience and knowledge to work in CCU.
Preceptor for new graduate nurses.
Registered Nurse Medical Surgical/Rehabilitation
Riverside Tappahannock Hospital
Tappahannock
07.1997 - 08.1998
Provide primary nursing care to medical, surgical, and rehabilitation patients.
Coordinated inpatient and outpatient plan of care for the rehabilitation patients.
Assisted patients with follow-up appointments post discharge.
Education
Bachelor of Science - Nursing
Virginia Commonwealth University
Richmond, VA
05.1997
Skills
EPIC
Omnicell
WorkDay
Microsoft Office
Excel
Critical thinking
Problem solving
Collaborator
Decision making
Communicator
Certification
Basic Life Support (BLS), American Heart Association, 07/31/26
Advanced Cardiovascular Life Support (ACLS), American Heart Association, 07/31/26
Pediatric Advanced Life Support (PALS), American Heart Association, 07/31/24
References
Darlene Schill, Nursing Supervisor, Bon Secours Memorial Regional Medical Center, 8260 Atlee Road, Mechanicsville, VA, 23116, 804-301-1128
Stan B. Czajkowski, III, DO, 8200 Meadowbridge Road, Suite 306, Mechanicsville, VA, 23116, 804-764-6554
Nancy Phaup, Nursing Supervisor, Bon Secours Memorial Regional Medical Center, 8260 Atlee Road, Mechanicsville, VA, 23116, 804-764-6877
Personal Information
Title: BSN, RN
Professional License
Registered Nurse, Virginia Board of Nursing, 0001155104, 07/28/97, 09/30/25
Timeline
Nursing Supervisor
VCU Health Tappahannock Hospital
05.2017 - Current
Nursing Supervisor
Riverside Tappahannock Hospital
06.2006 - 05.2011
Nursing Supervisor/Patient Placement Coordinator
Bon Secours Memorial Regional Medical Center
04.2002 - Current
Disease Management Consultant
Health Management Cooperation
03.2001 - 04.2002
Registered Nurse, General Surgery Charge Nurse & RN Float Pool