Summary
Overview
Work History
Education
Skills
Career Experience
Timeline
Generic

Laurie Jordan

Charlottesville,USA

Summary

Highly experienced nursing professional with exceptional leadership skills, clinical knowledge and sound judgment developed over extensive an extensive career. Skillfully staff teams, organize charts, and oversee day-to-day care by leveraging strong decision-making and multitasking abilities. History of building team cohesion and long-term success to maximize quality and cost-effectiveness of care.

Overview

42
42
years of professional experience

Work History

Nursing Supervisor

UVA Medical Center
Charlottesville, VA
09.2023 - Current
  • Maintained 24/7 administrative oversight for management and supervision of resources at UVA Medical Center.
  • Allocated staffing resources across the facility to maintain safe care levels.
  • Provided after-hours and on-site leadership across various areas including Risk Management, Employee Health, Fitness for Duty issues, Emergency Management, Human Resources, Decedent Affairs, and Patient Relations.
  • Acted as liaison for patient, family, community, administration, and staff concerns, addressing conflicts involving law enforcement.
  • Served as primary resource for managing Behavioral Health Emergency Response Team during critical situations.
  • Participated in unit and organization councils and improvement teams, including KRONOS Optimization Workgroup, Nursing Leadership, and Nursing Practice Council.

Nursing Supervisor

UVA Community Health
Haymarket, VA
10.2015 - Current
  • Onsite Administrative presence covering 24/7 responsibility for the management and supervision of the resources of UVA Haymarket Medical Center.
  • Facilitated communication among patients, staff, physicians, administration, and community resources.
  • Coordinated after-hours management of OR, special procedures, and interventional radiology cases.
  • Coordinated transfers between Haymarket Medical Center and Prince William Medical Center, facilitating patient movement in and out of facilities.
  • Directed all emergency codes within the facility to ensure patient safety.
  • Provided after-hours support for materials, maintenance, and pharmacy operations.
  • Ensured clear communication among patients, families, and healthcare staff to improve service delivery. between areas of responsibility and liaison for patients, families, and community resources.
  • Coordinated after hour management of OR, Special Procedures, and Interventional Radiology cases.

Interim Manager SRO

UVA Medical Center
Charlottesville, VA
01.2025 - 05.2025
  • Managed the Staffing Resource Office Critical Care RN group and Staffing Clerks/support staff.
  • Provided evaluations, improvement plans, and managed all disciplinary actions including performance improvement and terminations.
  • Handled hiring, disciplinary actions, annual evaluations, management of time and attendance, and all payroll-related tasks utilizing KRONOS.
  • Streamlined the onboarding process to enhance new hire integration and compliance.
  • Managed JCAHO documentation and tracking of certifications, competencies, and licensure to ensure compliance.
  • Coordinated conflict resolution and resource management between department and operating unit personnel to enhance collaboration.
  • Maintained budget and productivity at departmental and facility levels.

Nursing Supervisor

LewisGale Hospital Montgomery
Blacksburg, VA
01.2018 - 02.2024
  • Managed and supervised resources for LewisGale Medical Center during operational hours and after hours to ensure optimal patient care.
  • Maintained ongoing communication with patients, staff, physicians, administration, and the community to ensure effective collaboration.
  • Lead for Heart and Stroke, Trauma Alerts, and all Codes.
  • Ongoing patient, staff, physician, administration, and community liaison.
  • Led response efforts for Heart and Stroke cases, Trauma Alerts, and all emergency codes to ensure timely intervention.
  • Coordinated OR cases after hours, managing scheduling and cancellations to minimize delays and ensure timely surgical interventions.
  • Facilitate effective communication between areas of responsibility and lead conflict resolution issues throughout the facility.
  • Coordinated backup coverage for Pharmacy, Materials, and Environmental Services.
  • Maintain presence on various unit/organization based councils (Peer Review, Professional Development, Recruitment and Recognition).

Administrative Supervisor

Inova Loudoun Hospital
Leesburg, VA
10.2016 - 12.2019
  • Administrative presence with 24/7 responsibility for the management and supervision of the resources of the facility.
  • Coordinated staffing for patient care, placement, and assignment of appropriate resources.
  • Coordinated after-hour management of OR, special procedures, and interventional radiology cases.
  • Led emergency response codes throughout the facility.
  • Provided after-hours support for materials, maintenance, and pharmacy operations.
  • Facilitated communication across all areas, serving as liaison for patients, families, and community resources.
  • Managed after hour oversight of OR, Special Procedures, and Interventional Radiology cases.

Operations Manager, Nurse Staffing Resources, Informatics Specialist

Inova Health System
Falls Church, VA
05.2011 - 10.2016
  • Day-to-day responsibility for functions of In-House Float Pool for the Inova Health System comprised of 5 Acute Care Facilities and 11 off-site clinics/offices and freestanding EDs.
  • Conducted hands-on education for medical center personnel during the transition period.
  • Hired and transitioned EMR support RNs to permanent facility positions after implementation.
  • Responsible for hands-on education of medical center personnel through transition period.
  • Maintained staffing and support staff at multiple facilities as new facilities came on-line with CPOE across Health System.
  • Maintained budget and productivity at departmental and facility levels.
  • Coordinated development and management of database to integrate personnel and assignment needs across Inova Health System.
  • Tracked requests and assignments across hospitals, Emergency Care Centers, and outpatient areas.
  • Liaised between department and operating unit personnel to resolve conflicts and coordinate resources.
  • Provided evaluations, improvement plans, and conducted all disciplinary actions including performance improvement and terminations.

Administrative Director/Supervisor

Inova Health System
Falls Church, VA
05.2007 - 05.2011

Marian Medical Center
Santa Maria, CA
03.1997 - 07.2007
  • Multiple positions over 10 years including Director, Assistant Manager, Pt Care Supervisor, QI Specialist, and Adjunct Educator.

Staff RN, Charge RN, Hillrom In-service Specialist, and Travel RN

08.1984 - 03.1997
  • Positions as Staff RN, Charge RN, Hillrom In-service Specialist, and Travel RN in various ICUs in multiple states and provinces including TX, FL, MD, NC, Ontario, New Brunswick, and Nova Scotia, Canada.

Education

MSN - Nursing Leadership

The George Washington University
Washington, DC

Certified Healthcare Access Associate -

MAOL - Leadership with Certificate in Human Resource Management

Chapman University
Santa Maria, CA

Bachelor of Commerce - Marketing Major

St. Mary’s University
Halifax, Nova Scotia, Canada

Diploma - Nursing

Aberdeen Hospital
New Glasgow, Nova Scotia, Canada

Skills

  • Clinical leadership
  • Staff supervision
  • Staff mentoring and coaching
  • Staffing coordination
  • Patient relations
  • Quality improvement
  • Risk management
  • Policy enforcement
  • HIPAA compliance
  • Resource allocation
  • EPIC
  • Meditech
  • Microsoft Office
  • Time management
  • Team leadership
  • Performance evaluation
  • Conflict management
  • Conflict resolution
  • Effective communication

Career Experience

  • Nursing Supervisor, UVA Medical Center, Charlottesville, VA, 09/23, Present, Onsite Administrative presence covering 24/7 responsibility for the management and supervision of the resources of UVA Medical Center., Responsible for coverage of after-hours/on site leadership to include Risk Management, Employee Health, Fitness for Duty issues, Emergency Management (including Incident Commander), Human Resources, Decedent Affairs, and Patient Relations., Liaison for all patient, family, community, administration, staff concerns, and primary contact person for issues pertaining to conflicts with law enforcement involvement., Lead resource for all Behavioral Health Emergency Response Team deployment., Responsible for coordination of staffing resources within and throughout the facility to maintain adequate, safe, and appropriate care levels., Involved in various unit/organization-based councils and improvement teams (KRONOS Optimization Workgroup, Nursing Leadership, Nursing Practice Council).
  • Interim Manager SRO, UVA Medical Center, Charlottesville, VA, 01/25, 05/25, Responsible for management of Staffing Resource Office Critical Care RN group and Staffing Clerks/support staff., Responsible for provision of evaluations, improvement plans, and all disciplinary actions including performance improvement and terminations., Day to day responsibility for hiring, disciplinary actions, annual evaluations, management of time and attendance and all payroll related tasks utilizing KRONOS., Managed the on-boarding process of all new hires., Oversaw JCAHO documentation and tracking including certifications, annual competencies, and licensure., Liaise between department and operating unit personnel to manage conflict resolution and coordination of resources., Maintained budget and productivity at departmental and facility levels.
  • Nursing Supervisor, LewisGale Hospital Montgomery, Blacksburg, VA, 01/18, 02/24, Responsible for the management and supervision of the resources for LewisGale Medical Center both during normal operational hours and after hours., Ongoing patient, staff, physician, administration, and community liaison., Coordinates adequate staffing for patient care and assignment of appropriate resources., Tracks, facilitates, and coordinates transfers into and out of the facility., Lead for Heart and Stroke, Trauma Alerts, and all Codes., Tasked with coordination of OR cases after hours and management of scheduling and cancelling cases as necessary., Facilitate effective communication between areas of responsibility and lead for conflict resolution issues throughout the facility., Responsible for back-up and coordination of Pharmacy, Materials, Environmental Service coverage., Maintain presence on various unit/organization based councils (Peer Review, Professional Development, Recruitment and Recognition).
  • Nursing Supervisor, UVA, Haymarket, VA, 10/15, Present, Onsite Administrative presence covering 24/7 responsibility for the management and supervision of the resources of UVA Haymarket Medical Center., Ongoing patient, staff, physician, administration, and community liaison., Staffing Coordinator for patient care, placement, and assignment of appropriate resources., Acts as Transfer Coordinator for Haymarket Medical Center and Prince William Medical Center for movement into and out of the facilities., Lead for all Codes within the facility., After hours Materials, Maintenance, and Pharmacy backup., Facilitate effective communication between areas of responsibility and liaison for patients, families, and community resources., Responsible for coordination of after hour management of OR, Special Procedures, and Interventional Radiology cases.
  • Administrative Supervisor, Inova Loudoun Hospital, Leesburg, VA, 10/16, 12/19, Administrative presence with 24/7 responsibility for the management and supervision of the resources of the facility., Responsible for staffing coordination for patient care, placement, and assignment of appropriate resources., Transfer Coordinator for movement into and out of the facility., Lead for all Codes within the facility., After hours Materials, Maintenance, and Pharmacy backup., Facilitate communication between all areas of responsibility and liaison for patients, families, and community resources., Responsible for coordination of after hour management of OR, Special Procedures, and Interventional Radiology cases.
  • Operations Manager, Nurse Staffing Resources (Staffing Solutions), Informatics Specialist, Inova Health System, System Office, Falls Church, VA, 05/11, 10/16, Day-to-day responsibility for functions of In-House Float Pool for the Inova Health System comprised of 5 Acute Care Facilities and 11 off-site clinics/offices and freestanding ED’s., Coordinated classes, managed training staff, and trained end-users for the final rollout of CPOE., Responsible for hands-on education of medical center personnel through transition period., Maintained staffing and support staff at multiple facilities as new facilities came on-line with CPOE across Health System., Responsible for the on-boarding process of all new hires., Department development and growth to >400 staff members over first fourteen-month period during change over to new EMR., Hired and transitioned EMR support RN’s to permanent facility positions after implementation., Management of time and attendance and all payroll related tasks utilizing KRONOS., Oversaw JCAHO documentation and tracking including certifications, annual competencies, and licensure., Coordinated development, modification, and management of database to integrate personnel, assignments, and needs throughout Inova Health System., Maintain request tracking/assignments throughout all hospitals, Emergency Care Centers, and outpatient areas., Liaise between department and operating unit personnel to manage conflict resolution and coordination of resources., Responsible for provision of evaluations, improvement plans, and all disciplinary actions including performance improvement and terminations., Maintained budget and productivity at departmental and facility levels.
  • Administrative Director/Supervisor, Inova Health System, Inova Fairfax Medical Center, Falls Church, VA, 05/07, 05/11
  • Multiple positions, Marian Medical Center, Santa Maria, CA, 03/97, 07/07, Director, Assistant Manager, Pt Care Supervisor, QI Specialist, Adjunct Educator
  • Staff RN, Charge RN, Hillrom In-service Specialist, and Travel RN, Various, Various, Various, Canada, 08/84, 03/97

Timeline

Interim Manager SRO

UVA Medical Center
01.2025 - 05.2025

Nursing Supervisor

UVA Medical Center
09.2023 - Current

Nursing Supervisor

LewisGale Hospital Montgomery
01.2018 - 02.2024

Administrative Supervisor

Inova Loudoun Hospital
10.2016 - 12.2019

Nursing Supervisor

UVA Community Health
10.2015 - Current

Operations Manager, Nurse Staffing Resources, Informatics Specialist

Inova Health System
05.2011 - 10.2016

Administrative Director/Supervisor

Inova Health System
05.2007 - 05.2011

Marian Medical Center
03.1997 - 07.2007

Staff RN, Charge RN, Hillrom In-service Specialist, and Travel RN

08.1984 - 03.1997

MSN - Nursing Leadership

The George Washington University

Certified Healthcare Access Associate -

MAOL - Leadership with Certificate in Human Resource Management

Chapman University

Bachelor of Commerce - Marketing Major

St. Mary’s University

Diploma - Nursing

Aberdeen Hospital
Laurie Jordan