Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Andrew Balous

Los Angeles,CA

Summary

Strong foundation in web development and cybersecurity, complemented by hands-on experience in programming languages including HTML, CSS, JavaScript, Python, Java, and C++. Currently pursuing an Associate Degree in Computer Science, with certifications from IBM and freeCodeCamp in cybersecurity analysis and web design. Proven ability to deliver exceptional customer service in fast-paced environments, demonstrated through roles at Postmates and UPS. Ready to leverage technical skills and customer-focused experience to contribute to innovative projects.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Delivery Driver

Postmates
10.2020 - Current
  • Delivered orders efficiently during peak hours with a customer-first attitude
  • Maintained accurate delivery logs and ensured customer satisfaction

Driver

Uber / Lyft
Chicago, IL
11.2015 - 10.2020
  • Provided safe, timely rides with excellent customer service
  • Managed navigation and logistics using various apps

Food Runner

Grand Lux Cafe
04.2015 - 05.2015
  • Expedited food service and assisted with table support
  • Maintained a clean and fast-paced work environment

Driver Helper

UPS
11.2013 - 12.2013
  • Assisted with package delivery during holiday season
  • Supported logistics and customer interaction

Education

Associate Degree - Computer Science

City Colleges of Chicago - Harry S Truman College
Chicago, IL
05.2024

Associate of Science - Computer Science

Los Angeles City College
CA

Skills

  • Python
  • Java
  • C
  • HTML and CSS
  • JavaScript
  • Responsive web design
  • Web accessibility
  • Cyber threat intelligence
  • Incident response
  • Penetration testing
  • Compliance frameworks
  • Notepad
  • Microsoft Office suite
  • Google Docs
  • GitHub version control
  • Windows operating system
  • Attention to detail
  • Communication skills
  • Reliability and teamwork
  • Customer service excellence
  • Problem-solving strategies
  • Adaptability to change
  • Conflict resolution techniques
  • Team collaboration skills
  • Time management

Certification

  • IBM Cybersecurity Analyst Professional Certificate, Coursera, 05/22
  • Responsive Web Design, freeCodeCamp, 11/24
  • JavaScript Algorithms and Data Structures, freeCodeCamp, 12/24
  • Cybersecurity Tools, Incident Response, Penetration Testing, System Administration, Coursera, 2022

Timeline

Delivery Driver

Postmates
10.2020 - Current

Driver

Uber / Lyft
11.2015 - 10.2020

Food Runner

Grand Lux Cafe
04.2015 - 05.2015

Driver Helper

UPS
11.2013 - 12.2013

Associate Degree - Computer Science

City Colleges of Chicago - Harry S Truman College

Associate of Science - Computer Science

Los Angeles City College

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Andrew Balous