Andrew Barber
Valparaiso,IN
Summary
Dynamic leader with a proven track record in staff management and strategic planning. Experienced in coordinating emergency response efforts and enhancing operational efficiency through data analysis and process improvement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Director
Porter County Central Communications
Valparaiso, IN
06.2023 - Current
- Coordinated emergency response efforts among multiple agencies to enhance operational efficiency.
- Developed and maintained standard operating procedures to ensure compliance with regulations.
- Analyzed performance metrics to identify areas for process improvement and resource allocation.
- Facilitated regular meetings to align team objectives with organizational goals and initiatives.
Shift Supervisor
Porter County Central Communications
Valparaiso, IN
06.2018 - 06.2023
- Supervised daily operations, ensuring efficient resource allocation and adherence to protocols.
- Trained and mentored junior staff, fostering a collaborative and high-performance environment.
- Oversaw incident reporting procedures, maintaining accuracy and accountability in documentation.
- Conducted performance evaluations, providing constructive feedback to support team development.
- Managed shift schedules, optimizing staffing levels to meet operational demands effectively.
Assistant Supervisor
Porter County Central Communications
Valparaiso, IN
06.2015 - 06.2018
- Trained new staff on emergency response procedures and communication systems.
- Supervised daily operations to ensure effective communication and response protocols.
- Coordinated team schedules to optimize resource allocation and coverage.
- Mentored junior staff, fostering skill development and teamwork within the department.
- Assisted the Shift Supervisor with their duties, taking on those responsibilities in their absence
Police Communications Dispatcher
Porter Police Department
Porter, IN
05.2010 - 05.2023
- Worked in a part-time status to supplement daily coverage
- Maintained accurate logs of dispatch activities and communications for record-keeping purposes.
- Monitored emergency and non-emergency calls, ensuring timely response from public safety personnel.
- Enhanced officer safety by providing accurate and timely information during critical incidents.
Telecommunicator
Porter County Central Communications
Valparaiso, IN
12.2008 - 06.2015
- Operated multi-line phone systems to efficiently manage incoming emergency calls.
- Coordinated communication between first responders and dispatchers to ensure timely service delivery.
- Monitored radio frequencies to maintain real-time situational awareness during emergencies.
- Documented incident reports accurately, ensuring compliance with departmental protocols and standards.
Police Communications Dispatcher
Hebron Police Department
Hebron, IN
08.2007 - 12.2008
- Worked in a part-time status to support daily operational coverage
- Maintained accurate logs of dispatch activities and communications for record-keeping purposes.
- Safeguarded public safety by accurately disseminating pertinent information to responding units during emergencies or criminal activities.
- Reduced errors by meticulously entering data into computer-aided dispatch systems.
Education
No Degree - Criminal Justice
University of Indianapolis
Indianapolis, INAssociate of Science - Law Enforcement
Vincennes University
Vincennes, IN05-2004
High School Diploma -
Chesterton High School
Chesterton, IN06-2002
Skills
- Staff management
- Creative direction
- Strategic planning
- Data analysis
Certification
- Emergency Number Professional (National Emergency Number Association)
- Emergency Fire Dispatch - Q (International Academy of Emergency Dispatch)
- Emergency Medical Dispatch - Q (International Academy of Emergency Dispatch)
- Center Manager Certification Program (National Emergency Number Association)
- Public Safety Telecommunicator I (Association of Public-safety Communications Officials)
Timeline
Assistant Director
Porter County Central Communications
06.2023 - Current
Shift Supervisor
Porter County Central Communications
06.2018 - 06.2023
Assistant Supervisor
Porter County Central Communications
06.2015 - 06.2018
Police Communications Dispatcher
Porter Police Department
05.2010 - 05.2023
Telecommunicator
Porter County Central Communications
12.2008 - 06.2015
Police Communications Dispatcher
Hebron Police Department
08.2007 - 12.2008
No Degree - Criminal Justice
University of Indianapolis
Associate of Science - Law Enforcement
Vincennes University
High School Diploma -
Chesterton High School