
Helpdesk/Desktop Support professional with 20 years of experience in managing and securing various systems and software. Expert in Mac, IOS, and Microsoft operating systems, with robust skills in network administration and customer service. Adept at data migration, backup, and recovery, striving to enhance IT infrastructure and user experience. overseen and managed a company with over 20 employees in the day-to-day operations, purchasing tools and materials. designed and implemented contracts for simple to complex I.T. needs of our customers ranging from the design and installation and administration of access control system, security and camera systems, data migration and roll outs for large institutions such as universities and data centers. small and large offices. provided solutions for hardware and software updates and upgrades based on client's needs and expansions and implemented security and data backup solutions for all clients.