Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Bertram

Bettendorf,IA

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than [Number] years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Motivated business professional bringing [Number] years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience

Work History

Owner/Operator

Q.C. Blades
2018.02 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.

Case Manager

Top Of The World Ranch
2023.03 - 2023.10
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Monitored clients' progress and tracked client services to provide crisis interventions.

Landscape Foreman

Creative Outdoors
2015.04 - 2018.02
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Installed and maintained landscapes at homes, offices, and parks.
  • Operated skid steers, wheel loaders, forklifts, and yard goats.
  • Performed planting, watering, mulching, and edging of lawns.
  • Assisted with weekly project planning and crew scheduling.
  • Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
  • Developed lasting customer relationships and grew network over time.
  • Monitored weekly and daily scheduled tasks to achieve desired workflow speed.
  • Educated clients on proper care and maintenance of landscaping projects.
  • Managed and coordinated installation of complex landscaping projects.
  • Created and maintained detailed records of landscaping projects for future reference.
  • Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
  • Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
  • Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
  • Supervised team member performance to meet client deadlines and requirements.
  • Supervised landscaping teams, prioritizing tasks and giving feedback for quality control.

EMT-Basic

Buffalo Ambulance
2011.08 - 2017.04
  • Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
  • Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.

Education

EMT-B - Medical

Scott Community College
Bettendorf, IA
06.2011

Associate in Communication - Buisness/communication

Scott Community College
Bettendorf
06.2009

High School Diploma -

Bettendorf High School
Bettendorf, IA
06.2005

Skills

  • Staff Management
  • Client Service
  • Business Development
  • Business Administration
  • Staff Training
  • Customer Relations
  • Business Planning
  • Team Oversight
  • Quality Management Systems
  • Verbal and Written Communication
  • Human Resource Management
  • Bidding Process
  • Project Management
  • Training and Development
  • Operations Management
  • Commercial Maintenance
  • Management Team Leadership
  • Change and Growth Management
  • Quality Control Planning
  • Leadership and People Development

Timeline

Case Manager

Top Of The World Ranch
2023.03 - 2023.10

Owner/Operator

Q.C. Blades
2018.02 - Current

Landscape Foreman

Creative Outdoors
2015.04 - 2018.02

EMT-Basic

Buffalo Ambulance
2011.08 - 2017.04

EMT-B - Medical

Scott Community College

Associate in Communication - Buisness/communication

Scott Community College

High School Diploma -

Bettendorf High School
Andrew Bertram