Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Andrew Best

Castle Hayne

Summary

Dynamic Independent Insurance Adjuster with a proven track record at Andrew Best LLC, excelling in claims assessment and customer engagement. Highly motivated to enhance workflow management, I effectively streamlined communication and improved claim processing efficiency, demonstrating ethical professionalism and empathy in high-pressure situations. Licensed claims adjuster committed to delivering exceptional results.


Overview

12
12
years of professional experience

Work History

Independent Insurance Adjuster

Andrew Best LLC
06.2018 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
  • Managed a large caseload, prioritizing tasks to ensure timely completion and accurate settlement of claims.
  • Streamlined communication among various parties involved in the claims process through active collaboration and clear correspondence.
  • Managed sensitive situations with empathy while maintaining professional boundaries during interactions with distraught policyholders.
  • Improved claim processing efficiency by conducting thorough investigations and timely documentation of property damage.
  • Provided comprehensive reports to management detailing claim findings, recommendations, and overall performance metrics.
  • Conducted site visits to assess the extent of damage and accurately estimate repair costs for proper settlement calculations based upon industry standard guidelines applicable within respective jurisdictional areas where licensed as an Independent Insurance adjuster.
  • Collaborated with insurance carriers, agents, and policyholders to gather necessary information for accurate claim assessments.
  • Examined claims forms and other records to determine insurance coverage.

Industrial Electrician

CITS Corp.
04.2013 - 06.2018
  • Collaborated with engineers and other technicians for the successful completion of various industrial projects.
  • Installed, maintained and repaired electrical wiring, controls and lighting systems.
  • Connected wires to circuit breakers, transformers, and other components.
  • Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
  • Assisted in the training and development of junior electricians, fostering teamwork and skill growth among colleagues.
  • Performed thorough testing on newly-installed electrical systems to confirm proper function before integrating into daily operations.
  • Enhanced workplace safety through diligent inspection and repair of electrical systems, reducing incidents of injury.
  • Led upgrade of electrical panels and circuit breakers, ensuring compatibility with modern machinery requirements.
  • Collaborated with engineering teams to design electrical systems for new installations, aligning with project specifications.
  • Facilitated team meetings to discuss ongoing projects and delegate tasks, improving project completion times.
  • Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
  • Troubleshot and repaired malfunctioning systems and components.
  • Installed 120/208 volt systems and 347/600 volt systems.

Education

High School Diploma -

Hoggard Hight School
Wilmington, NC
06-2011

Skills

  • Claims investigation
  • Policy interpretation
  • Customer service
  • Highly motivated
  • Attention to detail
  • Caseload management
  • Licensed claims adjuster
  • Coverage assessments

Accomplishments

  • In 2009 I achieved the rank of Eagle Scout by completing multiple physical, mental and ethical tasks over years.

Interests

  • Camping
  • Embracing outdoor adventures such as hunting and fishing

Timeline

Independent Insurance Adjuster

Andrew Best LLC
06.2018 - Current

Industrial Electrician

CITS Corp.
04.2013 - 06.2018

High School Diploma -

Hoggard Hight School

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Andrew Best