Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
YMCA
DeLand, FL
07.2023 - Current
Answered phones, responded to inquiries, and took messages.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Provided excellent customer service while upholding company policies.
Resolved customer complaints promptly and courteously.
Inputted guest information into computer system accurately and securely.
Processed payments accurately and efficiently.
HVAC Technician
Ferran Services & Contracting
Orlando, FL
07.2022 - 12.2023
Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
Documented all repair work performed on HVAC units according to company standards.
Followed safety procedures when working on high voltage wiring or gas lines.
Assisted senior technicians with more complicated tasks such as replacing compressors or installing large air handlers.