Andrew Brockbank
Provo,UT
Summary
With a strong set of problem-solving abilities, a willingness to learn, and excellent communication skills, well-equipped to contribute to the success of any team and achieve positive results. Ready to take on new challenges and advance the objectives of the organization with dedication and enthusiasm.
Overview
2026
2026
years of professional experience
Work History
Business Owner
Leave It 2 Us
- I would take care of other families' yards and pets for a period of time
- I would sometimes have up to seven families at a time
- My family and I started this business in Spokane, Washington
- I Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team
Customer Support Agent
Squeeze Media
04.2025 - Current
- Managed high-stress situations calmly and professionally while maintaining excellent rapport with clients during difficult conversations or escalations.
- Enhanced customer satisfaction by promptly addressing and resolving support inquiries.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Door-to-Door Sales Representative
Moxie Pest Control Of Ohio
05.2024 - 08.2024
- I sold with Moxie Pest Control over the 2024 Summer in Columbus, Ohio and sold over 80 accounts my first two months.
- I had multiple days where I sold 5 accounts in a day.
Caller
Engagex
09.2023 - 04.2024
- I scheduled appointments for clients to meet with their State Farm agents
- I was the top caller on the team and worked efficiently during the school year
Employee
Main Street Pizza
07.2019 - 07.2021
- I learned how to slide and read credit cards
- I work with many other employees who gave shout-outs for my 'team player' and 'excellent service.'
- I worked diligently for two years and learned how to provide great customer service and satisfaction.
Education
Civil Engineering - Civil Engineering
BYU
Provo04-2027
Skills
- Easy to reason with
- Easily learns new skills
- Problem-solving
- Fast and accurate keyboard skills
- Always punctual
- Familiar with Excel, AutoCad, and Revit
- Analytical thinking
- Speaks Spanish
Accomplishments
- First place in region for AMC 8 math contest.
- Eagle Scout Award.
- Part of National Honors Society.
Hobbies and Interests
- Playing soccer for 15 years, including Salem Hills High School and Shooters Soccer Club.
- Playing pickleball, tennis, ping-pong, and disc golf.
- Reading and processing information.
- Playing the piano and trumpet.
Timeline
Customer Support Agent
Squeeze Media
04.2025 - Current
Door-to-Door Sales Representative
Moxie Pest Control Of Ohio
05.2024 - 08.2024
Caller
Engagex
09.2023 - 04.2024
Employee
Main Street Pizza
07.2019 - 07.2021
Business Owner
Leave It 2 Us
Civil Engineering - Civil Engineering
BYU
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