Andrew Brugner
Conroe,TX
Summary
Eager Cyber Security major with knowledge in several security and IT-oriented tools such as Mimecast, Greymatter, and Mimecast. Strong technical skills and an understanding of networking and security principles. Outside of IT, this individual has great collaboration skills from the fast-food and event staff industry.
Overview
4
4
years of professional experience
Work History
Mentorship
Encino Energy
06.2024 - 07.2024
- Reviewed, verified, and Closed tickets relating to inactive and out of date machines
- Shadowed security analysts in tasks such as firewall management and help desk operations
- Shadowed large operations such as FMC implementation and Firewall migration
Electronics Support Specialist
Harris County Elections Office
11.2020 - 11.2020
- Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
- Managed critical devices that aided in the election process such as poll booths, ID scanners, daisy chains, etc.
- Responded to customer inquiries and resolved troubleshooting complications to establish trust and increase satisfaction.
- Managed and ran several stations in throughout the process including tech support, setup, teardown, ID processing, etc.
Education
Bachelor of Science - Cyber Security
Sam Houston State University
Huntsville, TX05-2026
Skills
- Reliaquest/Greymatter
- Mimecast
- Duo admin
- SentinelOne
- Java
- Linux operating systems
- IDA reverse engineering software
Timeline
Mentorship
Encino Energy
06.2024 - 07.2024
Electronics Support Specialist
Harris County Elections Office
11.2020 - 11.2020
Bachelor of Science - Cyber Security
Sam Houston State University