Andrew Burns
Toledo,WA
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced at Penske Logistics. Proven track record in enhancing customer satisfaction and operational efficiency. Adept at multitasking and attention to detail, I consistently improve processes while fostering teamwork and collaboration to achieve organizational goals.
Overview
12
12
years of professional experience
Work History
PHC
Penske Logistics
06.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
SRO Clerk
Penske Logistics
11.2023 - 06.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Clamp Truck Operator
Penske Logistics
04.2022 - 11.2023
- Maximized operational efficiency by consistently achieving targets for load processing times while maintaining quality standards.
- Reduced product damage by carefully handling fragile items during the clamp truck operation.
- Increased productivity by efficiently operating clamp truck for loading and unloading materials in a timely manner.
- Completed daily inspections of the clamp truck before shifts, ensuring its proper functioning throughout work hours.
Senior Account Merchandiser
Coca-Cola Beverages Northeast
04.2013 - 08.2020
- Collaborated with sales teams to develop effective marketing strategies, resulting in increased sales performance.
- Boosted client satisfaction by consistently providing timely and accurate account service.
- Increased customer retention by addressing concerns promptly and professionally, maintaining strong business relationships.
- Leveraged market research to identify emerging trends and adjust merchandise offerings accordingly.
- Regularly reviewed sales performance metrics to identify areas needing improvement or adjustment within the account portfolio.
- Conducted regular store visits to assess execution of merchandising plans and provide support as needed for retail partners.
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Time management
- Flexible and adaptable
Timeline
PHC
Penske Logistics
06.2024 - Current
SRO Clerk
Penske Logistics
11.2023 - 06.2024
Clamp Truck Operator
Penske Logistics
04.2022 - 11.2023
Senior Account Merchandiser
Coca-Cola Beverages Northeast
04.2013 - 08.2020
Similar Profiles
Christner Jean-LouisChristner Jean-Louis
Operations Supervisor at Penske LogisticsOperations Supervisor at Penske Logistics
Joseph MillerJoseph Miller
Driver Manager at Penske LogisticsDriver Manager at Penske Logistics
Cameron KiefferCameron Kieffer
Yard Truck Driver at Penske LogisticsYard Truck Driver at Penske Logistics