Andrew Burr
Washington,IA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Before and After School Assistant
Willowwind School
09.2023 - 06.2025
- Communicated effectively with parents regarding student progress and program updates.
- Supervised students during recreational and educational programs, ensuring safety and compliance with school policies.
- Collaborated with teachers to support students' academic needs and provide individualized attention.
- Maintained a positive environment conducive to learning, fostering social skills and teamwork among students.
Fire Protection Journeyman
United States Air Force, USAF
05.2020 - 09.2023
- Collaborated with team members to develop and implement fire protection plans for facilities.
- Trained junior personnel on firefighting techniques and emergency response protocols.
- Led incident response teams during emergency situations, coordinating efforts with local authorities.
- Received incoming distress calls, and coordinated dispatch operations to optimize routes and minimize delays.
Emergency Medical Technician
Piner's Ambulance
06.2018 - 11.2019
- Administered emergency medical care to patients in high-pressure situations.
- Collaborated with healthcare teams to ensure patient safety during transport.
- Monitored vital signs and adjusted treatment plans as necessary.
- Trained junior EMTs on protocols and best practices for patient care.
Sales Associate
Oakley Retail Outlet
06.2017 - 06.2018
- Conducted product knowledge sessions to educate customers on features and benefits.
- Collaborated with team members to exceed sales targets through effective communication strategies.
- Implemented process improvements that streamlined checkout procedures and reduced wait times.
- Analyzed customer feedback to identify trends, informing adjustments in sales strategies and product offerings.
Sales Associate
Vans Shoes Outlet Store
10.2016 - 06.2017
- Delivered exceptional customer service, enhancing overall shopping experience for diverse clientele.
- Assisted in visual merchandising, promoting brand image and increasing product visibility.
- Managed inventory levels, ensuring stock availability and minimizing discrepancies.
Education
Emergency Medical Technician Certificate - Emergency Medical Technician Training
Woodland Community College
Woodland, CA06-2018
High School Diploma -
Vanden High School
Fairfield, CA06-2016
Skills
- CPR training
- Social development
- Records management
Certification
- EMT - Certified Emergency Medical Technician
- Fire Fighter I, Fire Fighter II
Timeline
Before and After School Assistant
Willowwind School
09.2023 - 06.2025
Fire Protection Journeyman
United States Air Force, USAF
05.2020 - 09.2023
Emergency Medical Technician
Piner's Ambulance
06.2018 - 11.2019
Sales Associate
Oakley Retail Outlet
06.2017 - 06.2018
Sales Associate
Vans Shoes Outlet Store
10.2016 - 06.2017
Emergency Medical Technician Certificate - Emergency Medical Technician Training
Woodland Community College
High School Diploma -
Vanden High School