Summary
Overview
Work History
Education
Skills
Interests
Timeline
OperationsManager

Andrew Butigan

Boise

Summary

Dynamic Operations Manager with a proven track record at Petco Animal Supplies Stores Inc., excelling in team leadership and operational efficiency. Enhanced employee accountability and performance through targeted training and performance reviews. Skilled in inventory management, fostering a customer-centric environment that drives satisfaction and repeat business.

Overview

2026
2026
years of professional experience

Work History

Operations Manager

Petco Animal Supplies Stores Inc.
09.2023 - 08.2025
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.

Sales Associate

Petco Animal Supplies Stores Inc.
05.2015 - 06.2023
  • Established and maintained positive working relationships with colleagues and modeled exemplary teamwork in front of guests.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Cashier

Home Depot
2013 - 2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

Vista Murrieta High School
Murrieta, CA

No Degree -

MSJC
Menifee, CA

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operations monitoring
  • Decision-making
  • Operational efficiency
  • Employee relations and conflict resolution
  • Staff training
  • Staff management
  • Inventory management

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • DIY and Home Improvement
  • Video Gaming
  • Strategy Games

Timeline

Operations Manager

Petco Animal Supplies Stores Inc.
09.2023 - 08.2025

Sales Associate

Petco Animal Supplies Stores Inc.
05.2015 - 06.2023

Cashier

Home Depot
2013 - 2015

High School Diploma -

Vista Murrieta High School

No Degree -

MSJC

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Andrew Butigan