Theodore Miller
Ferndale,WA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Pet Stylist/ Jr. Pet Stylist
Petco Animal Supplies Stores Inc.
02.2024 - Current
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
- Assessed pets during check-in and check-out process for lethargy, trembling, excessive panting and resistance to entering salon.
- Used IPASS to maintain animal behavior, health and care records and complete scheduling.
- Sterilized grooming and styling area, tools and implement by using antibacterial soap and rubbing alcohol.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Animal Care Leader
Petco Animal Supplies Stores Inc.
04.2023 - 02.2024
- Monitored overall health of animals through daily observation and hands-on training.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Shift Supervisor
Starbucks
09.2021 - 04.2023
- Helped store management meet standards of service and quality in daily operations.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Sales Associate
Pilot Flying J Travel Center
05.2020 - 03.2021
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
Education
High School Diploma -
05-2020
Skills
- Marketing and promotion
- Time management proficiency
- Maintaining client records
- Appointment scheduling
- Basic accounting
- Effective communication
- Adaptability and flexibility
- Teamwork and collaboration
Timeline
Pet Stylist/ Jr. Pet Stylist - Petco Animal Supplies Stores Inc.
02.2024 - Current
Animal Care Leader - Petco Animal Supplies Stores Inc.
04.2023 - 02.2024
Shift Supervisor - Starbucks
09.2021 - 04.2023
Sales Associate - Pilot Flying J Travel Center
05.2020 - 03.2021
Caston Jr/Sr Highschool - High School Diploma,