Kelli Hogsett
Cushing,OK
Summary
Qualified pet professional with rich background in pet grooming and dog handling. Consistently delivering top-notch grooming services, enhancing pet aesthetics and client satisfaction. Demonstrated expertise in breed-specific cuts and effective handling of various temperaments.
Overview
10
10
years of professional experience
Work History
Pet Stylist
The Golden Poodle
01.2017 - Current
- Developed tailored grooming plans based on individual pet needs and owner preferences.
- Implemented sanitation protocols to maintain a clean and safe grooming environment.
- Managed scheduling and workflow to optimize grooming appointments and reduce wait times.
- Conducted regular inventory assessments to ensure adequate supplies for grooming operations.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
- Kept up-to-date on industry trends and advances in grooming tools and products to provide top-notch services for all customers.
Pet Stylist
PetSmart
04.2015 - 01.2017
- Executed grooming services, including bathing, brushing, and nail trimming for diverse dog breeds.
- Maintained high standards of cleanliness and safety in grooming area to ensure pet well-being.
- Advised pet owners on grooming techniques and product recommendations to enhance pet care.
- Collaborated with team members to streamline appointment scheduling and improve customer service experience.
- Mentored junior stylists on best practices for handling pets and efficient grooming techniques.
- Enhanced customer satisfaction by providing personalized grooming services tailored to each pet''s needs and preferences.
- Selected appropriate shampoos and conditioners for various coat and skin types by discussing concerns, sensitivities and allergies with pet owners.
- Collaborated with team members to ensure smooth daily operations, consistently meeting scheduling demands and maintaining high-quality standards.
- Built strong client relationships through excellent communication and customer service skills, leading to increased repeat business.
Education
Associate of Arts - Broadcasting & Digital Media
Cedarville University
Cedarville, OH06-2015
Skills
- Strong communication skills
- Patience and empathy
- Hygiene and cleanliness
- Animal behavior
- Maintaining client records
- Sales and upselling techniques
- Product knowledge expertise
- Appointment scheduling efficiency
- Time management proficiency
- Marketing and promotion
- Animal handling
- Teamwork and collaboration
- Honest and dependable
Timeline
Pet Stylist
The Golden Poodle
01.2017 - Current
Pet Stylist
PetSmart
04.2015 - 01.2017
Associate of Arts - Broadcasting & Digital Media
Cedarville University
Similar Profiles
Amberly RigbyAmberly Rigby
Dog Bather at The Prancing PoodleDog Bather at The Prancing Poodle
Cailyn QuaveCailyn Quave
Dog Dryer at The Snooty PoodleDog Dryer at The Snooty Poodle
Nimo JimaleNimo Jimale
Daycare Assistant at Poodle HoopersDaycare Assistant at Poodle Hoopers
Dalen WolffDalen Wolff
Delivery Driver Supervisor at Roots Hometown FurnitureDelivery Driver Supervisor at Roots Hometown Furniture
Patricia OestmannPatricia Oestmann
LPN at Integris Southwest Medical CenterLPN at Integris Southwest Medical Center