Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Interests
Software
Quote
Work Preference
Timeline
Generic

Andrew Caballero

Overland Park,KS

Summary

Assistant General Manager with expertise in driving business success through operational efficiency. Proven track record of enhancing team productivity and sales performance. Strong commitment to customer satisfaction leading to improved organizational outcomes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Andy's Frozen Custard
Overland Park, KS
12.2024 - Current
  • Provided training, guidance, and support to staff members on proper procedures and policies.
  • Ensured compliance with company policies, procedures, and regulations.
  • Analyzed sales data to identify trends and opportunities for growth.
  • Implemented safety protocols to protect both customers and employees from potential hazards.
  • Performed administrative tasks such as filing paperwork, preparing documents.

Relief Assistant Manager

QuikTrip
Overland Park, KS
10.2018 - Current
  • Developed comprehensive guidelines for task execution by collaborating with senior management, enhancing team performance by 20%.
  • Implemented a systematic approach to verify vendor deliveries, enhancing order accuracy and completeness by conducting thorough inspections.
  • Supervised store and kitchen operations during assigned shifts by implementing systemized procedures for cleanliness and order fulfillment, utilizing time management skills to complete tasks efficiently.
  • Directed a team of 15 employees to enhance customer service efficiency, achieving a 25% increase in customer satisfaction scores over six months through training programs and process improvements.

Certified Trainer

Raising Cane's
Shawnee, KS
01.2018 - 10.2018
  • Developed a rigorous front-of-house cleaning protocol, integrating industry-standard hygiene practices with a focus on customer satisfaction, achieving a 20% improvement in cleanliness audits.
  • Enhanced front-of-house efficiency by implementing standards for customer interactions and aligning with speed-of-service targets.
  • Conducted quality control checks to ensure that 95% of meals met company standards for taste and presentation.

Education

Some College (No Degree) - Business

Johnson County Community College
Overland Park, KS

Skills

  • Staff training and development
  • Regulatory compliance
  • Sales analysis and reporting
  • Safety management
  • Administrative support
  • Customer service excellence

Certification

  • ServSafe

Languages

English
Native/ Bilingual
Spanish
Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Video Games

Whiskey Collector

Comic Books

Flying Drones

Longboarding

Software

NCR

Microsoft Suite

Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Career advancementWork-life balanceCompany Culture

Timeline

Assistant General Manager

Andy's Frozen Custard
12.2024 - Current

Relief Assistant Manager

QuikTrip
10.2018 - Current

Certified Trainer

Raising Cane's
01.2018 - 10.2018

Some College (No Degree) - Business

Johnson County Community College

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