Summary
Overview
Work History
Skills
Professional Training
Timeline
Generic

Andrew Cahill, LPC

Roseville,CA

Summary

Having over 25 years of experience in retail loss prevention, Andrew has worked in big-box, specialty, discount stores, automotive retail, and service industries. Andrew takes great pride in delivering results by building relationships, being a leader among his peers, training and developing others. Andrew is consistent in shrink reduction, performing at better than shrink to budget goals and improving controllable profit.

Overview

23
23
years of professional experience

Work History

Director of Investigations

Whole Foods Market Inc
Austin, TX
03.2024 - Current
  • Responsible for standing up and leading the Investigations Department to include Organized Retail Crime, and evolve the internal and vendor investigation program across the United States, the first of its kind at Whole Foods Market.
  • Hired, trained and led a team of 3 Organized Retail Crime Investigators.
  • The ORC team successfully closed 52 external cases for a total value of $553k within the first 9 months in existence in 2024.
  • The ORC team has successfully closed 37 external cases in the first 3 months of 2025 for a total value of nearly $700k.
  • Created a task force with key stakeholders to enhance the Exception-Based Reporting program for internal investigations. The enhancements helped identify over 50 internal case closures within 90 days that would have otherwise gone undetected.
  • Sourced vendors to enhance case management, background/retail crime & threat assessment investigations, and exception-based reporting.

Sr Asset Protection Specialist

Whole Foods Market Inc
Emeryville, CA
06.2022 - 03.2024
  • Strategically networked and partnered with Officials in Alameda County with District Attorney’s Office, City Council Members, and Oakland Police Department to better improve relations in support for HAR and TCL.
  • Volunteered and participated in EBR, and Checkpoint/Alpha Bottle Cap pilot programs.
  • Successfully completed and passed LPC.
  • N2K 88.2%, ranked 2nd for the year.
  • SFC 94.9, ranked in the Top 5 for WFM.
  • WC IR 7.02% -24% YoY 10% better than CA, and 21% better than WFM in reduction.
  • GL IR 1.22% -11% YoY 3% better than CA and 2% better than WFM in reduction.
  • GL SIR 0.12% +2% than CA and flat to WFM.
  • Internal Theft Resolution – Ranked 9th in WFM with 36 cases closed. Ranked 3rd in average admission with $2,486 and ranked 2nd in case development with $2,330.

District Asset Protection & Safety Manager

Lowe's Home Centers, LLC
Birmingham, AL
04.2021 - 06.2022
  • Responsibility of Asset Protection and Safety for 12 Home Improvement Centers with a sales volume of $700M.
  • Indirectly lead and partner with a team of 196 between Store Leaders, and Assistant Store Leaders.
  • Reduced OSHA Recordable Incidents in all 12 stores, achieving a reduction of 34 in 2021 vs 2020. This resulted a -34% on OSHA Recordable Rate and beating plan by 33%. Overall Safety performance ranked #2 in the division / 46 districts.
  • Reduced and maintained overdue safety and power equipment training from 1,100 overdue to an average of 120 overdue for the district.

Regional Asset Protection Manager

Dollar General
New Orleans, LA
08.2019 - 04.2021
  • Responsible for 192 locations, supporting 12 District Managers in Southeast Louisiana.
  • Currently ranked 1st in the division, ranked 2nd out out 81 RAPM's within the organization with successful internal case closures.
  • Shrink improvement of 68 bps vs LY. In 30 High Shrink Action Plan Stores achieved a shrink improvement of 128 bps. This was accomplished in a market that has seen shrink deterioration YoY for the last 9 years.
  • Lead facilitator in training on shrink & safety awareness and AP certification classes with new and existing district managers, and store managers.
  • Ranked 1st in the company with "footprints" - audits, store visits and key carrier training classes with 397 visits in 2020.
  • Reduced robberies by 56% TY vs LY by providing training, awareness and making safety a priority during every discussion.

Multi District Asset Protection Manager

JCPenney Company
New Orleans, LA And Birmingham, AL
12.2016 - 08.2019
  • Responsible for 34 stores within 2 operations districts, supporting New Orleans and Birmingham.
  • Directly lead, train, and develop an AP staff of 43.
  • Ranked #5 within a peer group of 59 on internal theft resolution. An improvement by 74 bps vs LY.
  • Key facilitator in presenting, working with and coaching Leadership on best practices to improve Operating Statements.

Asset Protection District Manager

Rite Aid
New Orleans, LA
06.2016 - 12.2016
  • Responsible for 23 locations in New Orleans, and Mississippi Market.
  • Provided subject matter on HIPAA, CII drug record retention, margin control and retail shrink reduction best practices.
  • Partnered with law enforcement on 16 armed robberies in 9 locations within 6 months that successfully led to the apprehension and conviction of the subjects.

Area Asset Protection Manager

Pep Boys
Orlando, FL
01.2013 - 06.2016
  • Responsible for overall profitability of 60 stores in Central / North Florida and New Orleans Markets.
  • Under Shrink Budget last 3 years by $779K.

District Loss Prevention Supervisor

TJ Maxx
New York, NY
05.2010 - 01.2013
  • Responsible for 7 stores with sale volume of 165M.
  • Reduced district shrink from 3.11% to -2.79% (-0.32 %) a reduction of $179,146, while the region shrink increased 0.48% to -2.98%.

District Loss Prevention Investigator

TJ Maxx
Chattanooga, TN
04.2008 - 05.2010

District Loss Prevention Manager

Goody's Family Clothing
Albany, GA
04.2006 - 04.2008

Loss Prevention Manager

Belk Department Stores
Albany, GA
11.2004 - 04.2006

Loss Prevention Manager

Kmart Stores, Inc
Sarasota, Fl
08.2002 - 11.2004

Skills

  • Leadership
  • Talent Development
  • Store Operations
  • Margin Control
  • Team Oriented
  • Project Management
  • Profit Protection
  • Critical Thinking

Professional Training

Wicklander-Zulawski Basic Interview & Interrogation 2006, 2007, 2008, 2009, 2021

Wicklander-Zulawski Advance Interview & Interrogation 2006, 2007, 2008, 2009

Loss Prevention Certified 2023

Wicklander-Zulawski OSINT 1,2, & 3 2024

Timeline

Director of Investigations

Whole Foods Market Inc
03.2024 - Current

Sr Asset Protection Specialist

Whole Foods Market Inc
06.2022 - 03.2024

District Asset Protection & Safety Manager

Lowe's Home Centers, LLC
04.2021 - 06.2022

Regional Asset Protection Manager

Dollar General
08.2019 - 04.2021

Multi District Asset Protection Manager

JCPenney Company
12.2016 - 08.2019

Asset Protection District Manager

Rite Aid
06.2016 - 12.2016

Area Asset Protection Manager

Pep Boys
01.2013 - 06.2016

District Loss Prevention Supervisor

TJ Maxx
05.2010 - 01.2013

District Loss Prevention Investigator

TJ Maxx
04.2008 - 05.2010

District Loss Prevention Manager

Goody's Family Clothing
04.2006 - 04.2008

Loss Prevention Manager

Belk Department Stores
11.2004 - 04.2006

Loss Prevention Manager

Kmart Stores, Inc
08.2002 - 11.2004
Andrew Cahill, LPC