Andrew Carroll
Philadelphia,PA
Summary
Driven professional with a proven track record in customer service and problem-solving, honed at Hollywood Jewelers. Excelled in teamwork and collaboration, significantly enhancing customer satisfaction. Skilled in maintaining efficient, organized work environments and adept at fostering positive customer relationships, ensuring repeat business. Demonstrates a friendly, positive attitude, contributing to a results-oriented team dynamic.
Overview
19
19
years of professional experience
Work History
Dsp
RHD
07.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Laboring
Pier 84
10.2012 - 03.2014
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
Sales Associate
Hollywood Jewelers
09.2005 - 12.2008
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
Diploma - Construction Engineering
Youth Build Charter
Philadelphia, PA06.2002
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
Dsp
RHD
07.2023 - Current
Laboring
Pier 84
10.2012 - 03.2014
Sales Associate
Hollywood Jewelers
09.2005 - 12.2008
Diploma - Construction Engineering
Youth Build Charter
Similar Profiles
Leslie FultzLeslie Fultz
Revenue Cycle Analyst at RHDRevenue Cycle Analyst at RHD
MAALOH KONEMAALOH KONE
Caregiving Manager at RHDCaregiving Manager at RHD
Kurt ThompsonKurt Thompson
Licensed Journeyman Plumber at RHDLicensed Journeyman Plumber at RHD