Managed multiple P25 field service contracts throughout the Western U.S
Including Colorado, Oregon, Utah, California, Nevada, and Washington remotely
Assisted in preparing new program contracts and renewals with current customers including negotiating services desired, services required, and cost analysis
Coordinated and developed schedules for field techs to build and maintain over 100 different P25 radio sites statewide in Oregon, Nevada, and Utah
Interviewed, hired, and worked with senior techs to bring new employees up to speed in an environment that needed everyone working at an optimal pace
Participated in developing training criteria and ensuring compliance
Developed teams for drive testing radio coverage and building of sites.
FIELD SERVICE LEAD
SIERRA NEVADA CORP
CENTENNIAL
05.2020 - 01.2022
Managed a highly diversified team of individuals deployed for 90+ days in a hostile environment working alongside other deployed entities to accomplish the mission
Maintained the avionics and communication systems on an ISR (Intelligence, Surveillance, and Reconnaissance) platform observing high-value targets at a very high efficiency level
Performed maintenance and updates to the operating systems using both Linux and Windows GUIs
Able to accomplish the mission in chaotic environments working 12-hour days for 90 to 120 consecutive days while tending to personnel needs, host unit, and base requirements and providing professional and thorough communications to SNC leadership, the customer, and supported unit personnel
Maintained, repaired, and installed various types of electronic equipment
Applied technical knowledge to determine equipment malfunctions and skills necessary to restore operational status
Traced data flow, logic, and wiring diagrams to isolate faults and use technical data and wiring schematics to repair defects and return aircraft to mission-capable status
Effectively worked with logistics with the transit of LRUs to home stations or repair stations
Able to stay mission-capable with equipment and parts shortages
Adjusted schedules and aircraft to meet the mission needs
Worked with Quality Assurance to establish and maintain training records and proper mission paperwork protocols per military guidance.
FIELD SERVICE TECHNICIAN SPECIALIST
SIERRA NEVADA CORP
CENTENNIAL
06.2009 - 05.2020
Maintained the avionics systems on multiple aircraft in austere overseas environments
Trained maintainers on operating, analyzing, maintaining, and troubleshooting ISR systems on aircraft and pod systems
Shift lead for a highly competent team of contractors working in a harsh environment that requires the mission to be accomplished every day for 3+ months
Rebuilt wiring harnesses for all electronic systems while operating in austere conditions and under stress to meet mission parameters
Adept at resolving team conflicts quickly and professionally
Helped to revamp daily maintenance reports for clarity and to meet increasing requirements.