Andrew Caywood
Summary
Dedicated and experienced food service professional with over 20 years in the industry. Proven track record in managing food and beverage operations, delivering exceptional guest service, and building lasting customer relationships. Skilled in both large-scale events and intimate gourmet dining experiences, including specialized services like afternoon tea. Known for reliability, attention to detail, and commitment to quality service, contributing to repeat business and customer loyalty. A collaborative team player focused on creating memorable dining experiences and business success.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Emma Jayne's
08.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Cook
Capital City BBQ
02.2022 - 07.2022
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Cleared dishes and glassware quickly following each course.
Morning Prep Cook
Rusty Nail
02.2020 - 06.2021
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
Server/Bartender
McGreivery's
05.2018 - 01.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Diploma -
Northwest Christian Homeschool
Phoenix, AZSkills
- Guest Satisfaction
- Team player
- Cool Under Pressure
- Customer Relations
- Food and Beverage Service
- Guest Interaction
- High-Volume Dining
- Menu Knowledge
- Customer Service and Rapport
- Exceptional customer service
- Strong work ethic
- Cash handling
Timeline
Server/Bartender
Emma Jayne's
08.2022 - Current
Server/Cook
Capital City BBQ
02.2022 - 07.2022
Morning Prep Cook
Rusty Nail
02.2020 - 06.2021
Server/Bartender
McGreivery's
05.2018 - 01.2020
Diploma -
Northwest Christian Homeschool
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