Andrew Cherrington
Jacksonville ,NV
Summary
Experienced IT Specialist, with a focus in network configuration, Cybersecurity, Active Directory and data management. As an IT specialist in the Army, I have secured and protected networks, managed servers, worked helpdesk and configured routers and switches(Networks), I graduated with a bachelors of science, in cybersecurity and currently working on securing my CCNA certification.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Information Technology Specialist
US Army
01.2009 - 04.2014
Location: Fort Hood, TX, 62 ESB Signal Battalion 2009 to 2011
- Created new accounts, reset passwords and configured access to servers and file management software for users.
- Network Security and configuration.
Location: VBC IRAQ62 ESB(Deployed) 2011
- Secured SIPR and NIPR networks.
- Network Security and configuration.
Location: 78 Signal - Camp Zama, Japan, 2011 to 2013
- Created new accounts, reset passwords and configured access to servers and file management software for users.
- Network Security and configuration.
- Customer Support.(Customer Support)
- SoC
Location: Fort Bliss, TX, 2013 to 2014
- Customer Support.(Customer Support)
- Network Administrator.
December 15, 2023 – March 20, 2015
- Troubleshot and resolved network connectivity issues, internal application errors, and system performance problems for end users across the organization.
- Assisted staff with diagnosing and resolving software, hardware, and internal application issues, ensuring minimal downtime and smooth daily operations.
- Managed email filtering rules, exceptions, and security policies, and supported users with mailbox access, delivery failures, and configuration issues.
- Provided support for printers and peripheral devices, resolving print failures, connectivity issues, and configuration problems.
- Created, modified, and removed user accounts in Active Directory and Microsoft 365, ensuring proper access provisioning and deprovisioning.
- Administered and adjusted user permissions and privileges in accordance with organizational policies.
- Performed daily, weekly, and monthly system updates and maintenance using NinjaOne to maintain device health and compliance.
- Remotely accessed user systems to diagnose and resolve technical issues efficiently and securely.
- Conducted system scans using SentinelOne, identified potential threats, and escalated incidents to appropriate security or IT teams.
- Collaborated with internal teams to identify recurring issues and contributed to long‑term solutions and process improvements.
Education
Bachelor of Science - Cyber Security
University of Phoenix
Tempe, AZ08.2022
Skills
- Customer Support
- Hardware Installation
- Application Configuration
- Data Backup
- Network Security and configuration
- Permissions and Access Control
- Security Needs Assessment
- System Testing
- Disaster Recovery
- Problem-Solving
- Permissions Management
- Hardware Updates
Certification
- Security+, CompTIA - 2022
- Network+, CompTIA
- CySA+, Comptia 2023
Timeline
Information Technology Specialist
US Army
01.2009 - 04.2014
Bachelor of Science - Cyber Security
University of Phoenix