Dedicated Business Student. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Process Server/Office Assistant
Progressive Financial Institute
11.2020 - 08.2022
Completed clerical tasks such as filing, copying and distributing mail.
Interacted with customers by phone, email or in-person to provide information.
Executed record filing system to improve document organization and management.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Entered client data using Microsoft Excel, following procedures to keep information private.
Customer Service Representative
Planet Fitness
07.2018 - 03.2020
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services and company information.
Recommended products to customers, thoroughly explaining details.
Education
Bachelor of Arts - General Business Studies
Stockton University
Galloway
05.2024
Associate of Arts - Liberal Arts And General Studies
Ocean County College
Toms River, NJ
12.2021
High School Diploma -
Jackson Memorial High School
Jackson, NJ
06.2019
Skills
Data Entry
Excel Spreadsheets
Running Errands
Customer Service
Office Supply Management
Account Servicing
Sales Representation
Timeline
Process Server/Office Assistant
Progressive Financial Institute
11.2020 - 08.2022
Customer Service Representative
Planet Fitness
07.2018 - 03.2020
Bachelor of Arts - General Business Studies
Stockton University
Associate of Arts - Liberal Arts And General Studies
Ocean County College
High School Diploma -
Jackson Memorial High School
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