Andrew Cleveland
Scranton,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Detail oriented and committed to complying with all facility safety policies and procedures. Excellent skills in equipment and instrument sterilization.
Overview
8
8
years of professional experience
Work History
Floor Supervisor
TerrAscend Apothecarium
Allentown , Pennsylvania
06.2024 - 01.2025
- Educated customers about offerings, promotions and pricing to boost sales.
- Resolved customer complaints and reported issues to senior management.
- Observed and monitored utilization of equipment.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Addressed any issues that arose during the shift in a proactive manner.
- Resolved customer complaints in a timely manner.
- Utilized POS systems efficiently for order processing and inventory management.
- Coached team members to increase productivity and reduce workplace accidents.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Supervised and led employees to maintain productivity and customer service levels.
- Collaborated with management to set performance goals and evaluate progress.
- Assisted customers with product selection when needed.
- Conducted regular team meetings to communicate targets, updates, and gather feedback.
Processing Technician
Jushi Holdings
Scranton, PA
05.2023 - 02.2024
- Completed all required documentation such as EOD paper work and work orders. Read all SOPs as required by company policy.
- Organized work area at end of shift to ensure it is ready for next day's production run.
- Carried out individual work in various capacities to promote business and achieve assigned goals.
- Maintained awareness of workplace hazards, diligently following department safety protocol.
- Supported business operations with reliable commitment to timely task completion.
Auto Reconditioning
Matt Burne Honda
Scranton, PA
05.2023 - 10.2023
- Conducted regular quality checks on completed vehicles prior to delivery.
- Maintained accurate records of work performed on each vehicle during reconditioning process.
- Ensured compliance with all applicable laws, regulations, safety codes and industry standards.
Shift Supervisor
Jushi Holdings
Scranton, PA
05.2021 - 05.2023
- Provided on-the-job training to new staff members.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of daily transactions and deposits.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Addressed any issues that arose during the shift in a proactive manner.
- Created a comfortable atmosphere for customers by engaging in conversation and providing helpful advice.
- Demonstrated knowledge of applicable laws regarding sale of cannabis products in order to ensure compliance with regulations.
- Monitored security cameras throughout the store premises at all times while on duty.
- Researched new trends in the industry and kept up to date of changes in state laws related to cannabis use.
Auto Reconditioning
Cleveland’s Car Care
Scranton, PA
10.2020 - 03.2021
- Implemented cost-saving strategies such as reusing components instead of replacing them.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Properly trained on cleaning chemicals/equipment.
Pre-Press Technician
PA Hutchison Printing Company
Mayfield PA, PA
09.2020 - 02.2021
- Assisted in the design and layout of various projects for clients.
- Created digital proofs for customer approval before printing.
- Performed quality control checks to ensure accuracy of artwork prior to print production.
Summer Camp Counselor
Boys and Girls Club
Scranton, PA
06.2019 - 08.2019
- Provided guidance and support to campers in a safe, encouraging environment.
- Assisted with the planning and execution of daily activities for campers.
- Supervised groups of children during recreational activities.
Food Service Worker
Marywood University
Scranton, PA
10.2016 - 06.2018
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
Education
CDC Division of Laboratory Systems
1600 Clifton Road Atlanta,GA02-2024
Cannabis
Cannabis Training University
Denver, CO01-2024
Some College (No Degree) - Physical Therapy Assistance
Lackawanna College
Scranton, PA01-2019
High School Diploma -
Scranton High School
Scranton, PA06-2018
Skills
- Chemical Handling
- Workplace Safety
- Medical Terminology Proficiency
- Workflow Efficiency
- Troubleshooting and Diagnosis
- Good Manufacturing Practices
- Creativity and Innovation
- Positive Attitude
- Teamwork and Collaboration
- Adaptive Learning
Timeline
Floor Supervisor
TerrAscend Apothecarium
06.2024 - 01.2025
Processing Technician
Jushi Holdings
05.2023 - 02.2024
Auto Reconditioning
Matt Burne Honda
05.2023 - 10.2023
Shift Supervisor
Jushi Holdings
05.2021 - 05.2023
Auto Reconditioning
Cleveland’s Car Care
10.2020 - 03.2021
Pre-Press Technician
PA Hutchison Printing Company
09.2020 - 02.2021
Summer Camp Counselor
Boys and Girls Club
06.2019 - 08.2019
Food Service Worker
Marywood University
10.2016 - 06.2018
CDC Division of Laboratory Systems
Cannabis
Cannabis Training University
Some College (No Degree) - Physical Therapy Assistance
Lackawanna College
High School Diploma -
Scranton High School