Andrew Colvin
Chantilly,VA
Summary
Offering a reliable and positive presence with a strong desire to learn and grow in collaborative environment. Can bring quick adaptability to new tasks and environments, along with focus on customer satisfaction and efficiency. Ready to use and develop communication and time-management skills in various roles given to me.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Scooper
Ben And Jerry's Ice Creams
06.2024 - Current
- Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
- Promoted a positive atmosphere by engaging with customers and providing cheerful service.
- Increased sales through upselling additional toppings and menu items to customers.
- Sustained store''s visual appeal by regularly organizing display cases and making sure all signage was updated accordingly.
- Aided in inventory management, stocking supplies as needed to maintain sufficient stock levels during shifts.
- Streamlined order processing for faster turnover using effective communication with team members.
- Implemented proper food safety practices when handling ice cream products to ensure the highest level of hygiene standards were maintained.
- Consistently met or exceeded sales targets by utilizing product knowledge and understanding customer preferences.
- Contributed to store cleanliness, completing routine maintenance tasks such as sweeping and sanitizing surfaces.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Processed sales transactions for cash, debit, and credit purchases.
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Backed up servers by setting up trays and completing some food deliveries.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Completed milkshakes and ice cream desserts for customers.
Internship Student
Common Good City Farm
06.2023 - 08.2023
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Assisted colleagues in their tasks such as planting, cooking and storage when needed, fostering supportive work environment.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Received positive feedback from supervisors, reflecting strong commitment to personal growth and development throughout internship program.
Education
Bachelor of Arts - Digital Media
The University of The District of Columbia
Washington, D.C. 05.2028
High School Diploma -
McKinley Technology Highschool
Washington, D.C. 05.2024
Skills
- Cleanliness and Organization
- Patience and Empathy
- Reliability and punctuality
- Motivation and Initiative
- Cash handling proficiency
- Menu Memorization
- Work Ethic and Dedication
- Teamwork
- Customer Service
- Dependable and Responsible
- Cash Handling
- Allergy awareness
Certification
- Adobe Photoshop Certification, Issued by Adobe Certified Professional, in 2024.
Timeline
Scooper
Ben And Jerry's Ice Creams
06.2024 - Current
Internship Student
Common Good City Farm
06.2023 - 08.2023
Bachelor of Arts - Digital Media
The University of The District of Columbia
High School Diploma -
McKinley Technology Highschool
- Adobe Photoshop Certification, Issued by Adobe Certified Professional, in 2024.
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