Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Andrew Conlin

Lansing,MI

Summary

Detail-oriented and passionate about cybersecurity, with a strong background in technical analysis and problem-solving. Thrive in fast-paced environments, quickly adapting to new challenges and evolving threats. Known for excellent interpersonal skills, collaborating effectively with cross-functional teams and communicating complex technical issues in a clear, approachable manner.

Overview

5
5
years of professional experience
1
1
Certification

Work History

IT Specialist

The Christman Company
09.2020 - Current
  • Led phishing awareness training for end users, improving their ability to identify and report suspicious emails.
  • Investigated phishing emails and performed incident response based on Cortex alerts
  • Monitored systems in operation and input commands to troubleshoot areas.
  • Handled Level 2 support tickets for the estimating department, resolving data issues, access problems, and performance concerns.
  • Created user accounts, 365 mailboxes and assigned permissions.
  • Used ticketing systems to manage and process support actions and requests.
  • Managed high levels of call flow and responded to technical support needs.
  • Automated the new user set up process with Powershell
  • Recommend improvements in security systems and procedures.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

Associate of Science - Cyber Security

Lansing Community College
Lansing, MI
05-2027

High School Diploma -

Haslett High School
Haslett, MI
06-2016

Skills

  • Powershell
  • Python
  • Information security
  • Phishing investigations
  • Incident Response
  • Azure Sentinel
  • Incident reporting
  • Software implementation
  • Debugging
  • Technical reporting
  • System upgrades

Certification

Security + (expected June 2025)

Interests

CTFs and Blue team labs on Hack The Box & Try Hack Me

Timeline

IT Specialist

The Christman Company
09.2020 - Current

Associate of Science - Cyber Security

Lansing Community College

High School Diploma -

Haslett High School