Dedicated logistics professional with expertise in customer relations and delivery optimization. Proven ability to enhance client satisfaction through effective communication and efficient schedule management.
Overview
2027
2027
years of professional experience
Work History
Owner/Driver
A & L Logistics Courier LLC
Raleigh, NC
01.2026 - Current
Established efficient logistics operations to optimize delivery processes.
Coordinated route planning and scheduling for timely package deliveries.
Managed customer inquiries, ensuring high satisfaction and service quality.
Implemented tracking systems to monitor shipments and improve visibility.
Driver
Integrity One Transportation Inc
Spring Lake, NC
2017 - 2026
Operated and maintained vehicles to ensure safe transportation of goods.
Planned efficient routes to optimize delivery times and reduce fuel consumption.
Inspected vehicles for safety compliance and reported maintenance needs promptly.
Completed daily logs documenting mileage, delivery details, and vehicle condition.
Loan Officer
The Funding Source
Raleigh, NC
2013 - 2017
Evaluated loan applications for accuracy and completeness.
Assisted clients in understanding financing options and requirements.
Streamlined documentation processes to enhance workflow efficiency.
Maintained up-to-date knowledge of lending policies and regulations.
Developed and maintained relationships with clients, realtors, and brokers.
Analyzed credit reports to assess borrower eligibility and risk factors.
Education
Bachelor of Science - Business Administration in Business
Shaw University
Raleigh, NC
Skills
Customer relations
Delivery and pickup
Load Monitoring
HIPAA Certification
Blood-borne Pathogens Certification
Small business operations
Relationship building
Verbal and written communication
Client service
Schedule management
Sales leadership
Contract negotiation expertise
Desktops, laptops, and mobile devices
Languages
English
Timeline
Owner/Driver
A & L Logistics Courier LLC
01.2026 - Current
Driver
Integrity One Transportation Inc
2017 - 2026
Loan Officer
The Funding Source
2013 - 2017
Bachelor of Science - Business Administration in Business