Andrew Curry
Shift Manager
Grand Rapids,MI
Summary
Effective Shift Manager at Mr. Burger with a proven track record in quality work, enhancing team performance, and problem solving. Skilled in employee training and relationship building, I excel in decision-making and working well under pressure, ensuring compliance with quality standards while fostering a positive work environment.
Overview
5
5
years of professional experience
Work History
Shift Manager
Mr. Burger
08.2020 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Exercised composure under pressure and in escalated customer service scenarios.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Anticipated employee's needs allowing for a more efficient process of production
Education
No Degree - Business Administration And Accounting
Aquinas College
Grand Rapids, MI05-2027
High School Diploma -
West Catholic High School
Grand Rapids, MI05-2022
Skills
- Punctual and reliable
- Decision-making
- Team collaboration and leadership
- Active listening
- Critical thinking
- Accurate money handling
Additional Information
- Actively pursuing a CPA certification
- On track to graduate early
Timeline
Shift Manager
Mr. Burger
08.2020 - Current
No Degree - Business Administration And Accounting
Aquinas College
High School Diploma -
West Catholic High School
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