Andrew Cypert
Midwest City,OK
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Exceptional mathematical skills and finesse handling front office operations.
Overview
26
26
years of professional experience
Work History
Maintenance Supervisor
Director of SECURITY (front Office), Embassy Suites Airport
04.2017 - Current
- Maintained hotel security and operations overnight, Performed Guest assistance and resolved guest complaints, Achieved Ambassador of the month and year, Suggested improvements to front desk operations that improved accountability and productivity.
Maintenance Supervisor
Holiday inn Airport
02.2016 - 04.2017
- Reconstructed the maintenance department, Maintained the property and assisted guest with concerns, kept a par stock of supplies needed to keep the hotel running, kept cost of maintenance down by repairing door latches that were just being replaced before, Awarded Employee of the Month.
Maintenance Tech
Value place extended stay hotel
08.2015 - 02.2016
- Assembled a maintenance department, performed daily task to keep the hotel operational, Opened the new build hotel.
Engineering Tech
Holiday inn express
11.2014 - 08.2015
- Opened the new build in Bricktown, performed preventative maintenance to keep the hotel running smooth.
Engineering Tech
Aloft
06.2014 - 11.2014
- Provided excellent customer service, maintained pool, exceeded expectations of Quality control inspector on first inspection of the hotel.
Radio and Comunication Security Repair Specialists
U.S. Army
05.1998 - 09.2002
- Served the United States proudly till medically discharged, Appointed NCOIC of hazmat of the shop, Supervised 5 to 20 soldiers at a time in different aspects of the military.
Education
Some College -
Oklahoma City Community College
Oklahoma City, OK01.2008
Associate of Science - Electrical Engineering
Brazosport College
Lake Jackson, TX05.2005
Skills
- Oral and Writing Communication
- Documentation and Control
- Policy and Procedure Modification
- Workflow Coordination
- Proficient in OnQ
- Customer Service
- Schedule Management
- Employee Supervision
- Issue Handling
- Hospitality Services
- Staff Management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 6 to 15 staff members.
Affiliations
Life time Disabled American Veterans memeber
Timeline
Maintenance Supervisor
Director of SECURITY (front Office), Embassy Suites Airport
04.2017 - Current
Maintenance Supervisor
Holiday inn Airport
02.2016 - 04.2017
Maintenance Tech
Value place extended stay hotel
08.2015 - 02.2016
Engineering Tech
Holiday inn express
11.2014 - 08.2015
Engineering Tech
Aloft
06.2014 - 11.2014
Radio and Comunication Security Repair Specialists
U.S. Army
05.1998 - 09.2002
Some College -
Oklahoma City Community College
Associate of Science - Electrical Engineering
Brazosport College
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