Andrew Daniel Cates
San Diego,CA
Summary
Detail-focused service professional transitioning into automotive mechanics, combining a hospitality and sales background to deliver exceptional customer experiences. Skilled in meticulous mechanical skills, proper use of tools, and efficient workflow management; dependable, a fast learner, and strong at building rapport to drive repeat business and positive reviews.
Overview
2
2
years of post-secondary education
15
15
years of professional experience
Work History
Car Salesperson
Kearny Mesa Subaru
San Diego, CA
07.2026 - Current
- Consistently met or exceeded daily/weekly sales targets through persistent follow-up and strong objection handling.
- Welcomed customers to Kearny Mesa Subaru showroom, assessed vehicle needs, and facilitated tailored solutions for quick deal closures.
- Sold Subarus to niche clients seeking safe, reliable transportation, enhancing customer satisfaction and loyalty.
- Built instant rapport with homeowners, qualified leads quickly, and closed deals in one or two interactions.
- Utilized CRM tools to optimize lead management and track daily performance, improving sales follow-up efficiency.
Solar Sales Representative
LGCY Power / Glass Coast Solar
San Diego, CA
03.2024 - 07.2026
- Sold residential solar energy systems door-to-door and remotely, educating homeowners on energy savings, tax incentives, and long-term ROI to facilitate informed decision-making.
- Developed consultative selling skills, identifying customer pain points and aligning solutions to meet individual needs.
- Achieved consistent sales through self-directed prospecting and relationship-building in high-volume neighborhoods, enhancing customer engagement.
Final Expense Life Insurance Sales Agent (Remote)
Lincoln Heritage
Honolulu, Hawaii
10.2023 - 10.2024
- Delivered remote sales presentations that resulted in closing final expense life insurance policies via phone and video.
- Oversaw full sales cycle, including lead generation, needs analysis, objection handling, and policy enrollment, ensuring client needs were met.
- Achieved high activity levels and conversion rates through disciplined self-management and effective follow-up systems.
Performing Touring Artist/Musician/Singer
Self Employed
Sedona, Arizona
09.2015 - 09.2023
- Performed across Southwest at festivals, resorts, weddings, and corporate events, engaging diverse audiences.
- Recorded as BMI artist with published works, independently managing bookings, promotions, and event logistics to enhance visibility.
- Created and produced music in Nashville
Server/Bartender
Enchantment resort
Sedona, Arizona
11.2020 - 11.2022
- Provided fine-dining service to international guests at a five-star resort, ensuring attentive guest care, successfully upselling menu and beverage options, and upholding high standards of presentation and timing in a fast-paced environment.
- Mixed cocktails and poured beverages following luxury resort bar standards.
- Prepared cocktails to enhance guest experience at the resort bar. and poured beverages following luxury resort bar standards.
- Processed guest orders using POS systems and coordinated accurate table service.
Aquatic Invasive Species Tech Manager
Utah Department of Natural Resources
Dutch John, Utah
03.2018 - 11.2020
- Managed crew of aquatic invasive species technicians to enforce regulations, preventing spread of invasive species in high-traffic waterways.
- Oversaw decontamination procedures and safety protocols while coordinating with law enforcement and Forest Service partners to ensure regulatory compliance and enhance visitor safety.
- Led training and scheduling while managing performance to ensure consistent inspection coverage and improve visitor experience.
Roofing Sales / Hail Damage Insurance Claims Representative
Allphase Construction
Tucson, Arizona
09.2015 - 09.2016
- Canvassed storm-damaged neighborhoods to identify hail/wind damage, facilitating insurance claims for homeowners.
- Guided clients through insurance claims process, coordinating inspections and closing roofing replacement or repair contracts to ensure timely project completion.
- Excelled in high-emotion sales environments, fostering trust and delivering exceptional customer experiences that enhanced client satisfaction.
Guest Services
Tanqueverde Guest Ranch
Tucson, Arizona
10.2014 - 10.2015
- Delivered exceptional guest services to international visitors by assisting with navigation, promoting ranch activities, escorting guests, and resolving inquiries to enhance guest satisfaction.
- Provided strategic direction for the Guest Services department in order to meet organizational goals.
- Oversaw all aspects of guest services including food and beverage sales, rentals.
- Remained up-to-date on changes in policies or procedures related to guest services.
Aquatic Invasive Species Tech
Arizona Game & Fish
Paige, Arizona
05.2013 - 05.2014
- Enforced aquatic invasive species regulations at Lake Powell through vessel inspections, decontaminations, and boater education, effectively preventing spread of invasive species. Collaborated with park partners to ensure compliance, deliver safety briefings, and execute public outreach initiatives.
- Operated field equipment for Arizona Game and Fish wildlife surveys.
- Collected habitat data during desert and wetland field work.
- Maintained vehicles, boats, and tools for field operations.
Fish Hatchery Tech
Arizona Game & Fish Department
Payson, Arizona
05.2012 - 05.2013
- Managed daily fisheries operations including fish husbandry, stocking, and water quality monitoring to support conservation objectives.
- Performed utilities maintenance and security patrols, ensuring safe and compliant facility operations.
- Engaged public and collaborated with law enforcement and Forest Service partners on initiatives and outreach programs promoting conservation awareness.
- Supported HR functions and training initiatives, enhancing departmental reliability and cross-functional problem-solving.
Education
Associate of Science - Wildlife Biology
Pima Community
Tucson, AZ 08.2009 - 10.2011
Sabino Highschool
Tucson, AZSkills
- Automotive Product Knowledge
- Vehicle Features Familiarity
- Mechanical Aptitude
- Diagnostics
- Customer Needs Assessment
- Direct and remote sales
- Consultative selling
- Objection handling resilience
- Customer rapport building
- Sales technology proficiency
- Detail-oriented problem solving
- Self-Motivated & Independent Work Style
- Quick learning
- Goal-oriented activity
- Customer service
- Industry Networking Ability
Additional Notes
- Title: Auto Detailer
- Driving License: Valid driver's license
Personal Information
- Title: Auto Detailer
- Driving License: Valid driver's license
Timeline
Car Salesperson
Kearny Mesa Subaru
07.2026 - Current
Solar Sales Representative
LGCY Power / Glass Coast Solar
03.2024 - 07.2026
Final Expense Life Insurance Sales Agent (Remote)
Lincoln Heritage
10.2023 - 10.2024
Server/Bartender
Enchantment resort
11.2020 - 11.2022
Aquatic Invasive Species Tech Manager
Utah Department of Natural Resources
03.2018 - 11.2020
Performing Touring Artist/Musician/Singer
Self Employed
09.2015 - 09.2023
Roofing Sales / Hail Damage Insurance Claims Representative
Allphase Construction
09.2015 - 09.2016
Guest Services
Tanqueverde Guest Ranch
10.2014 - 10.2015
Aquatic Invasive Species Tech
Arizona Game & Fish
05.2013 - 05.2014
Fish Hatchery Tech
Arizona Game & Fish Department
05.2012 - 05.2013
Associate of Science - Wildlife Biology
Pima Community
08.2009 - 10.2011
Sabino Highschool