Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
New Business Compliance Officer
Tata Consultancy Services
2018.04 - Current
Review and audit correspondence, applications, legal documents, and reports to proceed with appropriate processing and ensure all information is accurate and complete.
Meet department’s production standards for measuring quality and quantity of work processed.
Communicate and correspond with agents or applicants to obtain supplemental information or to explain legal requirements in accordance with company regulations and state laws via phone conversations.
Refer issues involving risk to the underwriter for evaluation.
Follow-up on administrative requirements
Enter, update, and verify information contained in the application into the computer system.
Answer inbound calls and provide customer service.
Research customer and agent inquiries.
Review, update, and issue policies to ensure accuracy.
Data Entry Specialist
Coram Rx, LLC
2013.11 - 2014.07
Responsible for managing and triggering more than 200 daily incoming prescriptions requests, referrals, patient file management, and sorting appropriate authorization teams in a timely and efficient manner.
Responsible for entering data into respective operating system tables.
Performs quality assurance procedures as outlined in the company’s standard operating procedures.
Standard queries and searches to identify data inconsistencies.
Performs multifaceted general office support.
Accounting Secretary
Beutel & Joyce
2013.01 - 2013.08
Data entry.
Answering calls, taking messages, and handling correspondence.
Arranging appointments, typing, preparing, and collating reports for filing
Organizing and servicing meetings.
Managing databases.
Prioritizing workloads.
Logging and processing bills, or expenses.
Acting as a receptionist and/or meeting and greeting clients.
Rehabilitation Coordinator
Caring Heart Rehabilitation And Nursing Center
2011.05 - 2012.10
Data Entry.
Management and scheduling for a team of 25 employees
Customer service with physicians, nurses, patients, families, and executive team
Facility Tours.
Filing and Organization of Medical Records
Assisting with Staffing through Agencies
Provide orientation to new employees with department policy and procedures, as well as computer programs.
Analysis of patient logs for accuracy.
Lease Processor
Court Square Leasing Corportation
2007.09 - 2011.05
Entered new and maintained existing customer accounts in companies database via Lease Sales Manager.
Communicated with customers to obtain any additional information needed or requested.
Internally submitted customer information for credit approval.
Created custom Document Request Forms (contract/lease) for customer review and signature.
Education
Liberal Arts
Bucks County Community College
Newtown, PA
High School Diploma -
South Carolina Association of Home Schools
Columbia, SC
08.2002
Skills
Data and time management
Speed and accuracy
10+ years of customer service experience working with clients, physicians, therapists, and life insurance agents
Type 60+ words per minute
Define problems, collect data, establish facts, and draw valid conclusions.
Quick learner with the ability to adapt to changing environments, working efficiently and effectively.
Self-motivated and critical thinker
Proficient in alternate World database, New Business Accelerator database, Reflection Desktop