Andrew DaSilva
Brooklyn,NY
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols and adaptable to new processes and procedures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Tax Internship
Elviras tax and Bookkeeping Services, LLC
Lincoln, Rhode Island
01.2025 - 04.2025
- Interacted with clients to collect necessary information effectively.
- Executed administrative tasks including filing documents and managing correspondence.
- Organized files to enhance office efficiency and accessibility.
- Scanned documents and performed general office duties including answering phones and scheduling appointments.
Investment Associate (Intern)
Eastern Trust Wealth Managment
Upton, MA
05.2023 - 08.2024
- Managed client accounts to ensure effective communication and timely task scheduling.
- Maintained comprehensive client records for accurate reporting.
- Prepared detailed reports to support informed decision-making processes.
- Assisted with financial planning tasks, including preparing presentations and gathering client data.
- Scheduled meetings to facilitate discussions on financial planning matters.
Embroiderer
Heavy Press Graphics
Bellingham, Massachusetts
04.2021 - 08.2021
- Managed inventory to ensure availability of popular items and promotions.
- Engaged customers to understand needs and recommend suitable products.
- Operated embroidery machines for custom designs on various fabrics.
- Answered incoming telephone calls to provide store, products and services information.
Cashier
Chipotle Grill
Warwick, Rhode Island
04.2020 - 08.2020
- Assisted customers in selecting menu items and answering questions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
Education
Bachelor of Arts - Economics
University of Rhode Island
Kingston, RI05-2025
Skills
- Microsoft Excel (Certified)
- Data analysis
- Research skills
- Empathy and patience
- Reliability and punctuality
- Time management skills
- Clear communication
- Hospitality and accommodation
- Inventory management
- Customer service
Certification
- Microsoft Office Specialist: Excel Associate (Office 2019)
Timeline
Tax Internship
Elviras tax and Bookkeeping Services, LLC
01.2025 - 04.2025
Investment Associate (Intern)
Eastern Trust Wealth Managment
05.2023 - 08.2024
Embroiderer
Heavy Press Graphics
04.2021 - 08.2021
Cashier
Chipotle Grill
04.2020 - 08.2020
Bachelor of Arts - Economics
University of Rhode Island
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