ANDREW DE ANDA
EASTVALE,CA
Summary
Quality-focused Healthcare Professional offering 7 years of experience in diverse technical and administrative duties. Highly skilled at handling live-patient samples and maintaining laboratory equipment. Proven track record of success in contributing to successful running of clinical laboratories.
Overview
8
8
years of professional experience
2
2
Certification
1
1
License
Work History
Certified Phlebotomist Technician 1
Clinical Rotations - Kaisen Gonzalez MD
01.2023 - 03.2023
- Followed physician orders to conducted venipuncture and other procedures(i.e urine and swab collection).
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Documented vital signs for patients in clinical environments.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Laboratory Assistant
Laboratory Services, LLC.
11.2020 - 11.2022
- Processed 150+ COVID-19, Blood, and Urine, specimens daily to meet 24 hr turnaround time while adhering to standards and specifications
- Collaborated with 5 CLSs to ensure Testing Menu is up-to-date; prepared samples for processing in-house or at reference laboratories
- Accurately verified insurance benefits and eligibility prior to specimen processing
- Assisted with interpretation of lab results, entered data into active databases and communicated results to clients
- Reduced turnaround time on lab results by 50% through timely outsourcing of specimen processing for special orders or in event of unforeseeable machine issues
- Maintained inventory and ordered supplies used in COVID-19 testing, PGX, toxicology, and blood testing for various institutions (i.e. clinics, hospitals, detox facilities)
- Assisted with training 5 new laboratory assistants and acts as support for phlebotomists
Client Service Representative
Advanced Biomedical, Inc.
12.2017 - 10.2020
- Acted as day-to-day contact for clients, management, reference laboratories and sales reps
- Established close working relationships with carriers (i.e Fed-Ex and UPS) to direct and create routes on a national level
- Coordinated with team of 10 sales representatives on new enrollments by triaging inquiries, providing information to clients and facilitating resolutions of incoming requests
- Educated new clinics on testing processes and provided support to existing accounts
- Assisted lab technicians by identifying problems with sample/specimen received (i.e specimen types, Date of Collection, missing patient information or ordering physician information)
- Purchased new supplies and oversaw stocking and availability
Office Clerk
Pathology Laboratory Services
09.2016 - 12.2017
- Provided clerical support for 7 department staff by answering multiple phone lines, processing mail, directing calls, faxing and copying
- Contacted clients with past due accounts to formulate payment plans and performed collection
- Produced and distributed invoices for outstanding accounts receivables
- Served as back-up specimen courier when assistance was required
General Merchandise Clerk
Stater Bros. Markets
01.2016 - 09.2016
- Efficiently answered store telephone, assisted customers with general questions and escalated calls to appropriate departments
- Labeled, stocked and inventoried shelf layers according to standardized USR report, program and visual guidelines
- Maintained cleanliness and organized stockroom / warehouse
- Trained 6 new General Merchandise Clerks during opening shifts
Courtesy Clerk
Stater Bros. Markets
09.2015 - 01.2016
- Provided superior customer service and built long-term customer relationships by promoting products or services to help with retention and drive sales
- Efficiently bagged 100+ customer items daily using proper techniques to maintain quality of products and protect delicate merchandise
- Helped customers take merchandise out of store and loaded items into vehicles
- Monitored safety and security concerns in prevention of theft and loss
Education
Phlebotomy Technician 1 - Phlebotomy
Genesis Medical College
Tustin, CA03.2023
Associate of Science -
Santa Ana College
Santa Ana, CA2026
High School Diploma -
Segerstrom High School
Santa Ana, CA06.2015
Skills
- ►Phlebotomy Functions
- ►Specimen Labeling Procedures
- ► Laboratory Operation
- ► Quality Assurance and Control
- ► Client Relations
- ► Records Management Systems
- ► Laboratory Information System (LIS)
- ► Microsoft Office
Certification
- Certified Phlebotomy Technician 1 License (exp. April 2025)
- Phlebotomy Technician Certification (exp. April 2025)
- Adult and Pediatric First Aid/CPR/AED Certified (exp. January 2025)
Timeline
Certified Phlebotomist Technician 1
Clinical Rotations - Kaisen Gonzalez MD
01.2023 - 03.2023
Laboratory Assistant
Laboratory Services, LLC.
11.2020 - 11.2022
Client Service Representative
Advanced Biomedical, Inc.
12.2017 - 10.2020
Office Clerk
Pathology Laboratory Services
09.2016 - 12.2017
General Merchandise Clerk
Stater Bros. Markets
01.2016 - 09.2016
Courtesy Clerk
Stater Bros. Markets
09.2015 - 01.2016
Phlebotomy Technician 1 - Phlebotomy
Genesis Medical College
Associate of Science -
Santa Ana College
High School Diploma -
Segerstrom High School
- Certified Phlebotomy Technician 1 License (exp. April 2025)
- Phlebotomy Technician Certification (exp. April 2025)
- Adult and Pediatric First Aid/CPR/AED Certified (exp. January 2025)
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