Andrew Dedicos
Deer Park
Summary
Dynamic Shift Manager with a proven track record at Zips Drive In, adept in resolving escalated customer issues and boosting team performance through effective training and mentorship. Skilled in equipment maintenance and demonstrating a strong work ethic, I excel in enhancing customer satisfaction and service delivery.
Overview
2
2
years of professional experience
Work History
Shift Manager
Zips Drive In
11.2022 - 02.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Shift Manager
Taco Bell
02.2023 - 12.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Lawn Care Technician
The Cutting Edge Lawn Care
04.2023 - Current
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
Education
High School Diploma -
Deer Park High School
Deer Park, WA06-2023
Skills
- Equipment maintenance
- Strong work ethic
- Driver's license
- Customer service
- Physically fit
Timeline
Lawn Care Technician
The Cutting Edge Lawn Care
04.2023 - Current
Shift Manager
Taco Bell
02.2023 - 12.2024
Shift Manager
Zips Drive In
11.2022 - 02.2023
High School Diploma -
Deer Park High School
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