ANDREW Deppert
Port St Lucie,Florida
Summary
Safety-conscious HVAC Field Service Technician well-versed in the installation, repair and maintenance of commercial units. Strong knowledge of Trane equipment and service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Journeyman Field Service Technician
Trane Technologies
04.2017 - Current
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
- Assisted in the development of departmental goals aligned with company objectives while maintaining focus on safety protocols.
- Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Ensured compliance with regulatory standards through meticulous recordkeeping of maintenance logs, inspection reports, and warranty information.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Collaborated with cross-functional teams to address unique challenges in the field, sharing expertise to develop innovative solutions.
- Enhanced customer satisfaction by promptly addressing and resolving service issues.
- Established strong relationships with clients, fostering long-term loyalty and repeat business.
- Cultivated positive rapport with fellow employees
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Journeyman Field Service Technician
Trane company NY
07.2011 - 04.2017
- Troubleshot and repaired HVAC equipment
- Soldered and brazed damaged equipment
- Disassembled units, repaired broken components and restored them to operating condition
- Assembled and installed wiring, electrical and electronic components
- Overhauled and repaired reciprocating and centrifugal compressors
- Collaborated with plant engineer to resolve HVAC issues
- Examined and repaired variable frequency drives
- Troubleshooting and diagnosing electrical and mechanical controls
- Troubleshooting and diagnosing units using Tracer TU, Kestrel View
Education
HVAC Technician -
SteamFitters Training Center
Long Island City, New YorkHvac -
Nassau Boces
Westbury, New YorkSkills
- Safety Conscience
- Quality-focused
- In-depth knowledge of low pressure refrigeration systems
- Educated in Trane equipment
- Project Management
- Problem-Solving
- Team Collaboration and Leadership
- Commercial HVAC
Timeline
Journeyman Field Service Technician
Trane Technologies
04.2017 - Current
Journeyman Field Service Technician
Trane company NY
07.2011 - 04.2017
HVAC Technician -
SteamFitters Training Center
Hvac -
Nassau Boces