Andrew DeSellems
Camillus,NY
Summary
Goal-oriented Team Manager committed to meeting team performance objectives and achieving set targets. Offering 6 years of extensive experience in the food service industry. Enthusiastic manager educated in providing excellent customer service, setting team goals, and developing innovative strategies within the realm of inventory. Outstanding oral and written communication skills, along with excellent time management and leadership abilities.
Overview
6
6
years of professional experience
Work History
Team Manager
Panera Bread
07.2017 - Current
- Developed performance measurement strategies, identifying areas for improvement.
- Maintained positive customer relations by addressing problems head-on in professional, calm, demeanor while implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Completed physical inventory counts each week.
- Oversaw food preparation and monitored safety protocols.
- Motivated staff to perform at peak efficiency and quality.
- Reduced health risks and safety hazards by preparing food and beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Maximized quality assurance by completing frequent line checks.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
HVAC Assistant
Titan Heating And Air Conditioning
06.2017 - 08.2017
- Safely removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
- Set up ladders and other access equipment.
- Operated variety of power tools and hand tools.
- Followed safety protocols on job sites.
Education
High School Diploma -
West Genesee Senior High School
Camillus, NY06.2019
Skills
- Crew Supervision
- Professional Relationships
- Complex Problem-Solving
- Team Leadership
- Corrective Actions
- Safety Awareness
- Communication
Timeline
Team Manager
Panera Bread
07.2017 - Current
HVAC Assistant
Titan Heating And Air Conditioning
06.2017 - 08.2017
High School Diploma -
West Genesee Senior High School