Andrew Dowie
Mystic
Summary
Sales Lead with expertise in order processing, Salesforce, and team management. Demonstrated success in managing inventory and ensuring accurate cash handling, contributing to improved operational performance and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Lead
West Marine
Old Saybrook
12.2024 - 08.2025
- Processed incoming orders by picking, packing, and preparing items for shipment.
- Managed inventory by adjusting perpetual counts and reporting discrepancies promptly.
- Oversaw a team of sales associates to execute daily operational tasks efficiently.
- Conducted beginning and end-of-day accounting, including cash deposit preparation.
- Utilized Salesforce for effective management of customer information and orders.
- Held keys responsible for store opening and closing, securing high-value SKUs.
- Received incoming inventory while documenting shipment discrepancies accurately.
Sales Associate
West Marine
Old Saybrook
06.2023 - 12.2024
- Assisted customers in selecting appropriate marine products and supplies.
- Maintained organized product displays to enhance customer shopping experience.
- Processed sales transactions accurately using point-of-sale system.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted with stocking shelves and unloading delivery trucks as needed.
Education
High School Diploma -
Valley Regional High School
Deep River, CT06-2025
Some College (No Degree) - Bartley School of Business
Villanova University
Villanova, PASkills
- Customer service and retention
- Cash handling and inventory management
- Salesforce proficiency
- Order processing and fulfillment
- Team leadership and development
- Point-of-sale systems management
- Stocking and receiving operations
References
Elizabeth Jacoma - West Marine Operations manager Heather Moher - West Marine General Manager
(860) 399 0080 (860) 399 0080
mgr01282@westmarine.com mgr01282@westmarine.com
Accomplishments
High Honors 2021-2025
Certification
Drivers License
Timeline
Sales Lead
West Marine
12.2024 - 08.2025
Sales Associate
West Marine
06.2023 - 12.2024
High School Diploma -
Valley Regional High School
Some College (No Degree) - Bartley School of Business
Villanova University