Andrew Dunn

• Checked guests in and out of pool, upon entry checked room keys. Vochuer, bags, purses etc. to enter pool, explained the rules of the pool when needed,
• Used optimum customer service with our guests & team members ensuring that our overall guests have a great, positive and friendly experience.
• Helped to maintain adherence to security protocols, at the pool, ensuring the safety of guests and team members
• When making rounds, ensured safety by continuously monitoring wading pool and identifying potential hazards & ensured there were no smoking in areas.
• Assisted in maintaining a secure work environment by adhering to security protocols and procedures for departmental breaks at the pool
• At the end of shift, followed safety by conducting regular patrols, inspection around perimeter with security team checking all areas ensuring there are no guests left in area to properly close the pool for the day or for an evening event.

• Monitored security systems to ensure compliance with safety protocols.
• Assisted in training staff on emergency response procedures.
• Conducted regular inspections of premises to identify security risks.
• Supported incident reporting and documentation processes for security events.

High school Diploma